Charlene

E-commerce Virtual Assistant | Shopify | Amazon | FB Ads Man

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Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

May 7th, 2024 (6 days ago)

Member Since

January 19th, 2015

Profile Description

I have worked as a Data Transaction Processor that provides administrative support to business operations in one of the world's largest providers of diversified BPOs here in Cebu City, Philippines. I am a very accurate data entry specialist, fast with a high degree of attention to detail, and a reliable worker that can type 60WPM.I am an efficient Virtual Assistant/ Admin support, flexible with my working hours, easily trained on any essential learnings, and willing to try new things. I am very proficient in Microsoft Office applications. (Word, Excel), Google docs, Team viewer, Azana, Trello, Zoho, Slack, Dropbox, SKU Grid, Easync, Jungle Scout, Oberlo, Email management, Schedule management, Internet Research, Social Media Management, WordPress, and Order fulfillment in Amazon, eBay, and Shopify. I can work under pressure both in a team and as an independent contractor. I possess excellent interpersonal skills and I am able to get along well with co-workers and accept supervision. I am very attentive to details and concerned with the quality of my output. I always ensure tasks are completed correctly and on time. My objective is client satisfaction.My services offered include the following:- Personal / Virtual Assistant- Email Handling- Calendar Management- Internet Research - WordPress Management- Social Media Management- Data Entry- Citation- Business Listing- Lead Generation & Outreach- E-commerce Order Fulfillment (Amazon, eBay, Shopify, Magento)- Product Listing- Product uploading in Magento- Directory and Link Submission- Product sourcing- SEOIf you think we're a good fit please contact me. I look forward to working with you!

Top Skills

Marketing » Social Media Management

Experience: 5 - 10 years

Key Responsibilities as a Social Media VA Social Media Strategy Development Collaborated with clients to formulate comprehensive social media strategies aligned with their brand goals, target audience, and industry trends. Content Creation and Scheduling Produced engaging and relevant content, including graphics, videos, and copy, and scheduled posts using platforms like Hootsuite or Buffer for optimal posting times. Audience Engagement and Interaction Monitored social media channels for comments, messages, and mentions, ensuring timely responses and fostering positive interactions with the audience. Community Building Cultivated and nurtured online communities by engaging with followers, participating in relevant conversations, and encouraging user-generated content. Content Calendar Management Developed and maintained a content calendar to ensure a consistent posting schedule, aligning with promotional events, holidays, and trending topics. Performance Analytics and Reporting Utilized analytics tools (e.g., Facebook Insights, Instagram Analytics) to track key performance metrics, providing clients with detailed reports on reach, engagement, and conversion rates. Social Media Advertising Managed paid advertising campaigns on platforms like Facebook, Instagram, and LinkedIn, optimizing ad performance through audience targeting and A/B testing. Influencer Outreach and Collaboration Identified and collaborated with relevant influencers to promote the client's products or services, negotiating terms and tracking the effectiveness of influencer partnerships. Content Repurposing and Optimization Repurposed existing content to cater to different platforms and formats, maximizing reach and engagement with the target audience. Trend Analysis and Implementation Stayed updated with industry trends and emerging social media features, implementing new strategies and content formats to maintain a competitive edge. Social Media Platform Management Maintained and optimized client profiles on various platforms, ensuring consistent branding, accurate information, and effective use of features. Crisis Management and Reputation Monitoring Addressed any negative comments or reviews promptly, implementing strategies to mitigate potential reputation risks and maintain a positive online image.

E-Commerce » Shopify

Experience: 1 - 2 years

As a Shopify e-commerce virtual Assistant, I specialize in providing comprehensive support to clients running online stores on the Shopify platform. My role involves a diverse range of responsibilities aimed at optimizing the client's e-commerce operations and enhancing their online presence. Here are the key responsibilities of a Shopify VA: Store Setup and Configuration Assisted in the initial setup of Shopify stores, including selecting and customizing themes, configuring payment gateways, and ensuring seamless integration with third-party apps and tools. Product Management Uploaded and organized product listings, ensuring accurate descriptions, high-quality images, and appropriate categorization for an optimal customer browsing experience. Content Creation and Optimization Wrote compelling product descriptions, utilizing SEO techniques to enhance product discoverability and drive organic traffic to the store. Inventory Management Implemented inventory tracking systems to monitor stock levels, generate reorder reports, and prevent stockouts, thereby ensuring uninterrupted sales operations. Order Processing and Fulfillment Managed the end-to-end order processing workflow, confirming orders, overseeing packaging, and coordinating with shipping partners for timely delivery. Shopify App Integration Integrated and configured various Shopify apps to enhance store functionality, including apps for SEO optimization, abandoned cart recovery, and social media integration. Store Maintenance and Updates Regularly performed updates, ensuring the store remained current with the latest product offerings, promotions, and industry trends.

Customer Support » Ecommerce » Amazon

Experience: 1 - 2 years

Working as an Amazon Seller Virtual Assistant (VA) entails a multifaceted role that revolves around managing various aspects of an Amazon Seller's account remotely. This position demands a comprehensive understanding of the e-commerce platform and a keen eye for detail. Here's a breakdown of the responsibilities and tasks that I do as an Amazon VA. Product Listing and Optimization, Market Research, Order Processing and Fulfillment, Inventory Management, and Amazon-related tasks. Working as an Amazon Seller Virtual Assistant requires a combination of technical skills, such as proficiency in using Amazon Seller Central, and soft skills like effective communication and problem-solving abilities. Additionally, adaptability and a willingness to learn and stay updated with the ever-evolving e-commerce landscape are essential for success in this role.

Other Skills

E-Commerce » Product Research

Experience: Less than 6 months

As an E-Commerce Product Research Specialist, I have honed my expertise in identifying profitable products, conducting market analysis, and providing valuable insights to drive successful e-commerce ventures. Key Responsibilities as Product Research Specialist: Market Trend Analysis Conducted in-depth market research to identify emerging trends, consumer preferences, and niche opportunities within the e-commerce landscape. Product Identification and Validation: Utilized tools and platforms like Jungle Scout, Helium 10, and Alibaba to source potential products, evaluating factors such as demand, competition, and profitability. Competitor Analysis: Analyzed competitors' product offerings, pricing strategies, and customer reviews to identify gaps and opportunities for differentiation. Supplier Sourcing and Relationship Management: Established relationships with reliable suppliers, negotiating terms, assessing product quality, and ensuring timely delivery to maintain a steady supply chain. Profitability Assessment: Conducted comprehensive financial analyses, factoring in costs such as product sourcing, shipping, and fees, to determine potential profit margins. Keyword Research and SEO Optimization: Conducted keyword research to optimize product listings for search engines, maximizing visibility and attracting organic traffic. Product Listing Optimization: Created compelling product listings with attention-grabbing titles, detailed descriptions, high-quality images, and effective use of keywords for higher conversion rates.

Basic Information

Age
46
Gender
Female
Website
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Address
Cebu
Tests Taken
IQ
Score:  94
DISC
Dominance: 51%
Influence: 20%
Steadiness: 14%
Compliance: 16%
English
B2(Upper Intermediate)
Uploaded ID
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