Airbnb Co-host|Property Management VA|Guest Communication VA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 14th, 2024 (yesterday)

Member Since

October 17th, 2021

Profile Description

• Dedicated and results-driven professional with a strong background in vacation rental and short-term rental management.
 
• Demonstrated expertise in reservation management, guest experience, and general operations within the hospitality industry. 

• Proven track record ofdriving revenue growth and operational efficiency. 

• Recognized for exceptional leadership abilities and a customer-centric approach.

• Seeking to leverage my experience and passion for hospitality to drive success in a dynamic organization.

Experience:
• Ancoats House UK, Manchester |  Virtual Property Manager Assistant & Guest Experience Associate
 - Supported property management tasks remotely, handling administrative duties and assisting with guest requirements. - Maintained a high standard of guest experience through effective communication and problem-solving. 

• General Operations Manager | Island Wanderers Inn,JulyUpgrade to see actual info
- Spearheaded the operational aspects of a prominent hotel,overseeing booking and reservation processes, staff management,and guest satisfaction initiatives.- Implemented strategic initiatives to optimize revenue streams,enhance customer experiences, and streamline operationalworkflows.- Led a team of dedicated professionals, fostering a culture ofexcellence and continuous improvement.

• KokosNuss Garden Resort | Reservation Officer & Guest Experience Associate November 2016 - October 2022
 - Managed reservations and bookings for a busy resort, ensuring efficient and accurate scheduling. 
 - Provided exceptional guest experiences, addressing inquiries and resolving issues to maintain high customer satisfaction. 

Skills: 
* Reservation management 
* Guest relations
* Remote property management 
* Customer service 
*Booking management 
* Communication skills
* Problem-solving 
* Administrative support  

Message me now!