Marifel

Sales  & Customer Service Professional

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 5th, 2024 (3 days ago)

Member Since

January 18th, 2015

Profile Description

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Sales Professional | Customer Service Professional | Appointment Setter | Executive Assistant | Virtual AssistantEducation:
Bachelor of Science in Accountancy, Foundation UniversityLocation:
Dumaguete City, Negros Oriental, Philippines 6200Contact Information:
Phone: Upgrade to see actual info<8efe80624d780eba0c6493ec45140364>Email: Upgrade to see actual info<8efe80624d780eba0c6493ec45140364>Skype ID: Upgrade to see actual info.Upgrade to see actual info1CAREER PROFILE
Motivated Sales and Customer Support Professional with over 25 years of experience dedicated to providing exceptional customer service in diverse business settings. I am organized, detail-oriented, and goal-driven, committed to increasing sales by delivering thoughtful customer support and satisfaction. I excel in multitasking, phone transactions, and administrative tasks, seeking an opportunity to leverage my expertise in an upper management position.RELEVANT SKILLSHighly effective communication (oral and written)Persuasion and negotiation skillsStrong interpersonal skills for building rapportExcellent organizational and time management abilitiesProficient in sales and lead generationTeam player with a positive, can-do attitudeEmpathy and problem-solving skillsActive listening skillsACHIEVEMENTSAwarded Top Sales PerformerRecognized as Best Phone English Executive InterviewerBest Customer Service Agent awardChampion in Oratorical and Extemporaneous Speech ContestsDean’s Honor Award for 5 consecutive years in collegePROFESSIONAL EXPERIENCECall Center Industry: 7 years of experience in both outbound and inbound campaigns, covering financial accounts, billing, collections, telemarketing, and more.Work from Home: 11 years of experience in both outbound and inbound campaigns, including voice and non-voice accounts for various businesses.Real Estate: 5 years working with real estate companies, including:Outside Sales Associate at Frontier Properties, LLCAppointment Setter and Sales Rep for David Eisner EnterprisesLead Manager at Antonie’s Real EstateSales Representative at Precept Real Estate ServicesMarketing Partner for Fair Offer FloridaE-Commerce: Sales Manager for online jewelry retailers using Shopify, handling upselling, order processing, and customer concerns at Special Design Jewelry, Upgrade to see actual info, and Upgrade to see actual info.Travel Consulting: 4 years as a Travel Consultant, awarded Top Sales Performer.Survey Sampling International: English Executive Interviewer, recognized as the Best Interviewer.HOME OFFICE SETUPInternet Providers:Fil ProductsGlobe (backup)Computers:Main Desktop: Intel Core i7, 16GB RAM, Windows 10, 15.7 GB available storageBackup Laptop: Intel Core i3, 8GB RAM, Windows 10, 7.9 GB available storageADDITIONAL LINKSUpdated CVWith my extensive experience and commitment to excellence, I am confident that I can be a valuable asset to your team. I look forward to the opportunity to contribute to your esteemed company.Thank you for your consideration.Best regards,
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Customer Service Professional | Sales Expert | Experienced Appointment Setter | Virtual Assistant

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

I have been in the BPO/Call Center Industry for 7 years and have been working from home for 8 yrs both handling phone calls for US, Canada, Australian, and UK Accounts.

Other Skills

Basic Information

Age
49
Gender
Female
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  127
DISC
Dominance: 42/42
Influence: 60/53
Steadiness: 63/32
Compliance: 67/67
English
C2(Advanced/Mastery)
Uploaded ID
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