Sales Professional/Customer Service Professional /
Appointment Setter/ Executive Assistant/Virtual Assistant
Bachelor of Science in Accountancy / Foundation University
Address: Dumaguete City, Negros Oriental, Philippines 6200
Phone:
Bachelor of Science in Accountancy / Foundation University
CAREER PROFILE
Motivated Sales and Customer Support Professional dedicated to providing top-of-the-line Customer Service in any business setting. I am an organized, detail-oriented, goal-oriented, and money-driven performer. I’m committed to increasing sales by providing customers with thoughtful consideration, support, and satisfaction. Skilled in multitasking and expert in phone transactions as well as administrative and clerical work bringing forth 25+ years of experience in achieving success in sales and customer service roles. I am looking for the right opportunity to bring my expertise to an established firm in an upper
management position.
RELEVANT SKILLS
> Highly effective communication skills - oral, written, and group
> Demonstrated persuasion and negotiation skills
> Strong interpersonal skills to build rapport with prospective and existing customers
> Organizational skills and effective time management to succeed in a fast-paced environment
> Ability to multi-task
> Sales and Lead Generation
> Team Player
> Empathy
> Problem-solving skills
> Positive thinker with Can-Do Attitude
> Listening skills
ACHIEVEMENTS
> Awarded as the Top Sales Performer
> Best Phone English Executive Interviewer
> Best Customer Service Agent
> Champion in Oratorical and Extemporaneous Speech Contests
> Dean’s Honor Award for consecutive 5 years in college while taking up Bachelor of Science in Accountancy
My name is
I am a Sales and Customer Service Professional and have worked in the call center industry for 7 years and 7 years working from home. This call center experience gave me the opportunity to work on both outbound and inbound campaigns. I have covered financial accounts, billing, collections, sales, telemarketing, publishing, appointment setting, medical underwriting, travel, and insurance accounts for different companies. I have also worked for real estate investors and realtors. I am great at phones,
In the past 3 years, I have been working with Real Estate Companies (both investors and realtors). I was with Frontier Properties, LLC, a Real Estate Company in the US as an Outside Sales Associate. I have been an Appointment Setter, Virtual Assistant, and Sales Rep for David Eisner Enterprises. I have also been with Antonie’s Real Estate as Lead Manager and Appointment Setter. I am also a Sales Representative for Precept Real Estate Services and currently, I am a Marketing Partner of the owner of Fair Offer Florida.
I have also been working as a Sales Manager with online websites selling jewelry for more than one year and using SHOPIFY as our system. I was handling upselling and abandoned carts, processing orders, and making sure they will be shipped as soon as possible. I also make sure that I will be able to answer all concerns of the customers. This happened when I was with Special
Design
I have been a Travel Consultant for 4 years and was awarded as the Top Sales Performer.
I have also been an English Executive Interviewer with Survey Sampling International doing client surveys over the phone and was awarded as the Best Interviewer.
I work from home for 7 years now. I have one bedroom that I converted into an office. I have three different INTERNET PROVIDERS, namely:
1. Fil Products 30mbps - main internet connection
2. PLDT Home Fiber 25mbps - backup internet connection
3. Globe LTE 7mbps -back-up internet connection
I use 2 computers (main and back-up):
1. Main Computer (Desktop)
Processor: Intel Core-i7
Memory: 16GB RAM
Windows OS: Windows 10
Available hard disc drive space: 15.7 GB
2. Back-up Computer (Laptop)
Processor: Intel Core-i3
Memory: 8GB RAM
Windows OS: Windows 10
Available hard disc drive space: 7.9 GB
I am available to talk to you on
My
You can also call me on the following numbers PHONE NUMBERS: Globe:
Here is a voice recording of a sample Real Estate call:
Here is my voice recording introducing myself:
Here is the link to my CV in PDF Form:
>
Here is a 44-minute video of my self-introduction:
>
Here is the link to my voice recording:
With the experiences I have, I am confident that I can be an asset to your company someday. I hope you will give me a chance to be part of your prestigious company. I will be happy to hear from you soon.
Thank you.
All the best,
Customer Service Professional/Sales Expert
Experienced Appointment Setter/Virtual Assistant
I finished a degree in Accountancy. I am a Customer Service Professional and have worked in a call center industry for 7 years. This experience gave me the opportunity to work on both outbound and inbound campaigns. I have covered financial accounts, billing, collections, sales, publishing, appointment setting, travel and insurance accounts for different companies. I am great at phones, emails, chat support and data entry. I am also an executive interviewer doing client surveys over the phone for a year and have been a Sales Manager of an online shopping website. I have been working from home for 6 years already. I am proficient in Microsoft office. I am very comfortable in using word and Microsoft excel. I am professional in using google docs and skype. Other skills I have would include: Telephone Handling Appointment Setting Warm/Cold Calling Internet research Microsoft Office Microsoft Excel Telemarketing Data EntryEmail Handling Administrative Support Client Phone Survey Sales Billing
I am fluent in both oral and written English. I am confident with this because I have worked in a call center industry, which is very strict when it comes to the English Language. And I was able to survive in this industry for 7 years.
For almost 8 years that I was connected with a call center industry, almost all accounts I handled involves sales. When I resigned last Oct 2014, I became a telemarketer doing online home base jobs. I also do direct selling since I was younger.
I am a graduate of BSAccountancy way back 1997. Basic Accounting really applies even in our regular daily lives.
I have been working since I was college. I can really say I have enough and sufficient admin support experiences.
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