d49928080ded01c89e 84f900b

Sales  & Customer Service Professional

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 90,000.00/month
( $1,655 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $9.56 USD/hr )
EXPERIENCE OVERVIEW
7 yrs in call center / 9 yrs working from home / 8 yrs private institution
BASIC INFORMATION
Age:
46
Gender:
Female
Location:
Dumaguete City, Negros Oriental
Tests Taken:
IQ
Score:  127

DISC
Dominance:42/42
Influence:60/53
Steadiness:63/32
Compliance:67/67

English
 C2(Advanced/Mastery)
Last Active:
August 1st, 2022 (11 days ago)
Member Since:
January 18th, 2015
SKILL SUMMARY

Upgrade to see actual info Upgrade to see actual info-Upgrade to see actual info 
Sales Professional/Customer Service Professional /
Appointment Setter/ Executive Assistant/Virtual Assistant

Bachelor of Science in Accountancy / Foundation University

Address:     Dumaguete City, Negros Oriental, Philippines 6200  
Phone:        Upgrade to see actual info  Upgrade to see actual infoand Upgrade to see actual info                Email:          Upgrade to see actual info<8efe80624d780eba0c6493ec45140364>Skype ID:    Upgrade to see actual info.Upgrade to see actual info1

Bachelor of Science in Accountancy / Foundation University

CAREER PROFILE

Motivated Sales and Customer Support Professional dedicated to providing top-of-the-line Customer Service in any business setting. I am an organized, detail-oriented, goal-oriented, and money-driven performer. I’m committed to increasing sales by providing customers with thoughtful consideration, support, and satisfaction. Skilled in multitasking and expert in phone transactions as well as administrative and clerical work bringing forth 25+ years of experience in achieving success in sales and customer service roles. I am looking for the right opportunity to bring my expertise to an established firm in an upper
management position. 

RELEVANT SKILLS

> Highly effective communication skills - oral, written, and group
> Demonstrated persuasion and negotiation skills
> Strong interpersonal skills to build rapport with prospective and existing customers
> Organizational skills and effective time management to succeed in a fast-paced environment
> Ability to multi-task
> Sales and Lead Generation
> Team Player
> Empathy
> Problem-solving skills
> Positive thinker with Can-Do Attitude 
> Listening skills

ACHIEVEMENTS

> Awarded as the Top Sales Performer   
> Best Phone English Executive Interviewer  
> Best Customer Service Agent 
> Champion in Oratorical and Extemporaneous Speech Contests
> Dean’s Honor Award for consecutive 5 years in college while taking up Bachelor of Science in Accountancy

My name is Upgrade to see actual info Upgrade to see actual info-Upgrade to see actual info, a graduate of Bachelor of Science in Accountancy.

I am a Sales and Customer Service Professional and have worked in the call center industry for 7 years and 7 years working from home. This call center experience gave me the opportunity to work on both outbound and inbound campaigns. I have covered financial accounts, billing, collections, sales, telemarketing, publishing, appointment setting, medical underwriting, travel, and insurance accounts for different companies. I have also worked for real estate investors and realtors. I am great at phones, emails, chat support, and data entry. I am very familiar with different CRMs and Dialer systems.

In the past 3 years, I have been working with Real Estate Companies (both investors and realtors). I was with Frontier Properties, LLC, a Real Estate Company in the US as an Outside Sales Associate. I have been an Appointment Setter, Virtual Assistant, and Sales Rep for David Eisner Enterprises. I have also been with Antonie’s Real Estate as Lead Manager and Appointment Setter. I am also a Sales Representative for Precept Real Estate Services and currently, I am a Marketing Partner of the owner of Fair Offer Florida.

I have also been working as a Sales Manager with online websites selling jewelry for more than one year and using SHOPIFY as our system. I was handling upselling and abandoned carts, processing orders, and making sure they will be shipped as soon as possible. I also make sure that I will be able to answer all concerns of the customers. This happened when I was with Special
Design Upgrade to see actual info, Upgrade to see actual info, and Upgrade to see actual info.

I have been a Travel Consultant for 4 years and was awarded as the Top Sales Performer.

I have also been an English Executive Interviewer with Survey Sampling International doing client surveys over the phone and was awarded as the Best Interviewer.

I work from home for 7 years now. I have one bedroom that I converted into an office. I have three different INTERNET PROVIDERS, namely:

1. Fil Products 30mbps - main internet connection
2. PLDT Home Fiber 25mbps - backup internet connection
3. Globe LTE 7mbps -back-up internet connection


I use 2 computers (main and back-up):

1. Main Computer (Desktop)
Processor: Intel Core-i7
Memory: 16GB RAM
Windows OS: Windows 10
Available hard disc drive space: 15.7 GB

2. Back-up Computer (Laptop)
Processor: Intel Core-i3
Memory: 8GB RAM
Windows OS: Windows 10
Available hard disc drive space: 7.9 GB


I am available to talk to you on skype. Skype ID: Upgrade to see actual info.Upgrade to see actual info1

My email address is Upgrade to see actual info

You can also call me on the following numbers PHONE NUMBERS: Globe: Upgrade to see actual info Smart: Upgrade to see actual infoHome Landline #: (035)Upgrade to see actual info
Here is a voice recording of a sample Real Estate call: Upgrade to see actual info

Here is my voice recording introducing myself: Upgrade to see actual info

Here is the link to my CV in PDF Form:
>Upgrade to see actual info

Here is a 44-minute video of my self-introduction:
> Upgrade to see actual info

Here is the link to my voice recording:
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With the experiences I have, I am confident that I can be an asset to your company someday. I hope you will give me a chance to be part of your prestigious company. I will be happy to hear from you soon.

Thank you.

All the best,

Upgrade to see actual info Upgrade to see actual infoUpgrade to see actual info
Customer Service Professional/Sales Expert
Experienced Appointment Setter/Virtual Assistant


 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Speaking
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Ecommerce / Shopping Carts
  • Accounting
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I finished a degree in Accountancy. I am a Customer Service Professional and have worked in a call center industry for  7 years. This experience gave me the opportunity to work on both outbound and inbound campaigns. I have covered financial accounts, billing, collections, sales, publishing, appointment setting, travel and insurance accounts for different companies. I am great at phones, emails, chat support and data entry. I am also an executive interviewer doing client surveys over the phone for a year and have been a Sales Manager of an online shopping website. I have been working from home for 6 years already. I am proficient in Microsoft office. I am very comfortable in using word and Microsoft excel. I am professional in using google docs and skype. Other skills I have would include: Telephone Handling Appointment Setting Warm/Cold Calling Internet research Microsoft Office Microsoft Excel Telemarketing Data EntryEmail Handling Administrative Support Client Phone Survey Sales Billing

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I am fluent in both oral and written English. I am confident with this because I have worked in a call center industry, which is very strict when it comes to the English Language. And I was able to survive in this industry for 7 years.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
EXPERIENCE

For almost 8 years that I was connected with a call center industry, almost all accounts I handled involves sales. When I resigned last Oct 2014, I became a telemarketer doing online home base jobs. I also do direct selling since I was younger.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts

Finance & Management
EXPERIENCE

I am a graduate of BSAccountancy way back 1997. Basic Accounting really applies even in our regular daily lives.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Management
  • Inventory Management
  • Payroll

Customer Service & Admin Support
EXPERIENCE

I have been working since I was college. I can really say I have enough and sufficient admin support experiences.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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