A Highly dedicated and versatile professional with over 8 years of combined experience in operations support, administration, sales, and customer service, particularly in the IT and printing industry as well as in Social Media Marketing. Strong background in inventory management, admin assistant, customer coordination, sales reporting, and online marketing. Recognized for problem-solving skills, attention to detail, and ability to handle both technical and administrative tasks effectively. Capable of assembling/disassembling computer hardware and addressing customer inquiries with solid product knowledge.
SUMMARY OF QUALIFICATIONS
*Highly self-motivated and dedicated to every task assigned
*Passionate and committed to delivering quality work
*Excellent interpersonal skills; able to build strong rapport with colleagues and clients
*Respectful, value-driven, and considerate of others’ feelings and opinions
*Goal-oriented and a quick learner
PROFESSIONAL EXPERIENCE
STORE MANAGERRVCOM COMPUTER TRADING — June 2018 – August 2025
*Market products through various platforms including
*Interact with customers, promote products, and handle inquiries and concerns professionally
*Prepare daily and monthly sales and performance reports
*Develop and implement marketing strategies to enhance store performance
*Manage team payroll and handle salary distribution
*Supervise overall store operations and customer service
MPS OPERATIONS ASSISTANTINKRITE INK REFILLING STATION — March 2017 – February 2018
*Handled printer pull-out processes and prepared necessary documentation
*Assessed whether printers were due for replacement
*Coordinated and processed replacement requests
*Updated clients on the status of replacements and ensured timely dispatch of technicians and printers
TELEMARKETERCOMMUNICATIONS AND INFORMATION SYSTEMS CORP. — June 2014 – August 2016
*Conducted outbound calls to offer East West Bank credit cards
*Collected and processed personal information for applications
*Ensured all client data was complete and submitted to the audit team for verification
ADDITIONAL INFORMATION
*Proficient in basic computer applications
*Experienced in customer service and sales
*Fluent in English and Filipino
*Willing to learn and take on new responsibilities
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