Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 5th, 2024 (13 days ago)

Member Since

October 15th, 2021

Profile Description

As a seasoned Customer Service Representative and Quality Assurance Specialist, I have broad experience in ensuring top-notch customer satisfaction and quality service. With a strong background in both customer service and quality assurance methodologies, I excel in bridging the gap between customer expectations and company standards. I am adept at providing  exceptional customer support across various channels, including phone, email, and live chat. I possess excellent communication skills and am capable of handling diverse customer inquiries and resolving issues promptly and effectively. My expertise extends to implementing and maintaining quality assurance processes to uphold product/service standards. I conduct thorough evaluations and audits to identify areas for improvement and ensure compliance with industry regulations and company policies. I actively contribute to process improvement initiatives aimed at enhancing customer service experience and quality control. I play a pivotal role in training customer-centric approaches. I develop training materials and conduct workshops to empower teaUpgrade to see actual infombers with the skills and knowledge needed to deliver exceptional service consistently. As a Customer Service Representative and a Quality Assurance Specialist, I am dedicated to ensuring customer satisfaction and driving continuous improvement in product quality and service delivery. With a strategic mindset, collaborative approach, and commitment to excellence, I am poised to make a positive impact on both customer exeperiences and organizational success.