AXEL

Skilled E-commerce & Logistics VA | Customer Service Pro | Amazon & Shopify Expe

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Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($818.18/month)

Associate Degree

Last Active

June 25th, 2026 (today)

Member Since

October 14th, 2021

Profile Description

Looking for a dependable Virtual Assistant who can handle your operations from backend tasks to customer experience and e-commerce management?

I’m Axel, here to help you stay organized, efficient, and focused on growing your business!

With hands-on experience in General Virtual Assistance, E-commerce (Shopify/Amazon), Logistics Coordination, Social Media Management, Administrative Support, and Customer Service, I provide personalized, reliable support tailored to your business needs.

Here’s how I can specifically support you:

General Virtual Assistant
I help keep your day-to-day operations running smoothly by managing your inbox, organizing files, handling repetitive tasks, and keeping everything structured—so you can focus on high-priority work without feeling overwhelmed.

E-commerce Virtual Assistant (Shopify/Amazon)
I support your online store by managing product listings, processing orders, monitoring inventory, and ensuring everything runs efficiently behind the scenes helping you deliver a seamless shopping experience to your customers.

Logistics Virtual Assistant
I take care of shipment tracking, order fulfillment coordination, and delivery updates, making sure your customers receive their orders on time while minimizing delays and resolving any shipping issues quickly.

Social Media Manager
I help maintain your online presence by responding to messages and comments, scheduling posts, and creating simple but engaging content using Canva and CapCut keeping your audience active and connected to your brand.

Amazon / Shopify VA
I assist with full platform management from product uploads and order handling to refunds, returns, and customer communication ensuring your store operates smoothly and efficiently across platforms.

Administrative Support
I organize your calendar, schedule appointments, prepare reports, and manage important documents bringing structure and efficiency to your daily business operations.

Customer Service Representative
I provide professional and friendly support via email, chat, and social media handling inquiries, resolving issues, processing refunds, and ensuring your customers feel heard, valued, and satisfied.

I’m experienced with tools like Shopify, ShipStation, Zendesk, Gorgias, HelpScout, Google Workspace, Microsoft Office, Outlook, Calendly, Canva, and CapCut, allowing me to quickly adapt to your systems and workflow.

My goal is to make your business operations easier, more efficient, and stress-free while helping you deliver excellent service and scale with confidence.

Let’s work together and take your business to the next level!

Top Skills

Experience: 2 - 5 years

I manage the backend of your online store to ensure smooth operations. I handle product uploads and updates (titles, descriptions, pricing, variants), process and monitor orders, update inventory levels, and ensure listings are accurate and optimized. I also assist with promotions, product categorization, and maintaining a clean and organized store backend for better performance.

Experience: 2 - 5 years

I oversee order movement from checkout to delivery. I track shipments, coordinate with couriers and suppliers, monitor delivery timelines, and quickly resolve any shipping issues. I make sure your customers stay informed and your logistics process runs efficiently.

Experience: 2 - 5 years

I manage your day-to-day tasks to keep everything organized and on schedule. From handling emails and organizing your inbox to maintaining files, updating spreadsheets, and performing accurate data entry, I ensure your operations stay structured and efficient. I also assist with research and task coordination to keep everything aligned.

Other Skills

Experience: 2 - 5 years

I help you stay active and engaged online by scheduling posts, responding to comments and messages, and interacting with your audience. I also create simple, engaging content using Canva and CapCut to maintain a consistent brand presence.

Experience: 2 - 5 years

I assist with Amazon store operations including product listing support, order management, and customer communication. I help monitor orders, handle returns and refunds, and ensure compliance with platform guidelines to maintain a smooth and reliable selling process.

Experience: 2 - 5 years

I support your Shopify store by managing product listings, updating descriptions, prices, and variants, and ensuring everything is accurate and optimized. I handle order processing, monitor inventory levels, and coordinate fulfillment to keep your store running smoothly and your customers satisfied.

I keep your operations organized by managing calendars, scheduling meetings, preparing reports, and maintaining documents. I ensure your workflow stays efficient and deadlines are met without stress.

Experience: 2 - 5 years

I take care of your data so you don’t have to. From updating records to organizing spreadsheets and systems, I ensure everything is accurate, clean, and easy to access—helping you make better business decisions.

Experience: 2 - 5 years

I provide professional and friendly customer support through email, chat, and social media. I handle inquiries, complaints, order tracking, and issue resolution with care—helping you build trust and maintain strong customer relationships.

Experience: 2 - 5 years

I manage calendars, coordinate appointments, and handle scheduling conflicts with ease. Whether it’s client meetings, patient bookings, or team schedules, I ensure everything runs smoothly and on time.

Experience: 2 - 5 years

I organize your inbox and files so nothing gets lost or overlooked. I prioritize important emails, maintain clean systems, and ensure easy access to critical documents.

Basic Information

Age
34
Gender
Female
Website
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Address
Antipolo city, Rizal
Tests Taken
IQ
Score:  115
DISC
Dominance: 38
Influence: 7
Steadiness: 28
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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