Current Employment Status:
Hired Full Time on Apr 15, 2024

Marisa

Amazon Seller Central Support / Amazon FBA Account Manager

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

April 15th, 2024 (8 days ago)

Member Since

October 14th, 2021

Profile Description

I am a former Amazon Seller Support for 3 years since 2018  for both phone and email support. My VA journey started early this year, 2022, and I've been on Amazon for 4 years now. I am an expert with Amazon Seller Central and can resolve issues independently, especially in FBA concerns.

Aside from my experience as a Seller Support, I also enrolled myself in Amazon Virtual Assistant Masterclass under AmazonationPH, a complete hands-on Amazon VA training from A-Z by certified Amazon sellers. I learned and trained through the experience and expertise of a successful 8-figure earner Amazon seller and expert Coaches.
I can deal with: 
• Update/add new products in different marketplaces and create variation via:  
- Flat file (Bulk upload)  
- Manual entry  
- Update/partial update/delete

• Listing Issues  
- Suppressed listings  
- Detail Page Removed  
- Stranded Inventory  
- Incorrectly marked as pestUpgrade to see actual info

• Order Management  
- Returns  
- Refunds  
- Fulfillment  
- Customer Service

• Reimbursement  
- Shipment reconciliation  
- Lost/damaged inventory  
- Misplaced inventory   
- Missing inbound  
- Removal   
- Overcharged FBA fees 
 - Overcharged storage fees 

• Reports; and many more

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Ecommerce

Experience: 2 - 5 years

Other Skills

Customer Support » Technical Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Advertising » Amazon Ads

Advertising » Facebook Ads

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Advertising » Bing Ads

Basic Information

Age
30
Gender
Female
Website
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Address
City of Bacoor, PROVINCE OF CAVITE
Tests Taken
IQ
Score:  92
English
C2(Advanced/Mastery)
Uploaded ID
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