Overview
Looking for full-time work (8 hours/day)
at $8.64/hour ($1,520.64/month)
Bachelors degree
Last Active
April 12th, 2024 (15 days ago)
Member Since
January 14th, 2015
Profile Description
CORE COMPETENCIES
People Management – Coaching and Motivation,
Development, Hiring, Retention
Operations Management – Forecasting, Workforce Planning,
Metrics Management, Revenue Management, Client Business Reviews
Strategy and Leadership – Work-at-Home Deployment, Change
Management, Organizational Development, Business Continuity, SOW and Contracts Management
Technology Management – Cloud Computing Technology Implementation, Vendor Selection and Management
Client Acquisition – Project Scoping, Resource
Planning, SOP Documentation, Personnel Training, Client Onboarding.
Other Training / Certifications:
Entrepreneurial Operating System - SNI 2022
Product Research and Sourcing for Amazon Sellers - Trian Turcu 2021
E-Commerce Startup Training - 2021?
Market and Product Research (Amazon) - 2020
Amazon Store Management - 2020
Total Quality Management - SAS Management Inc 2016
Corporate Governance, PH Labor Code and compliance - 2013
Train the Trainer Program - Sitel 2008
Coaching in the Zone - Sitel 2008
Leadership Training and Team Management - Sitel Leadership Academy 2008
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
Over a decade experience in Operations Management. Worked in several BPO's in the same capacity managing over 100+ FTE's in diverse Client lines of business (CLOB's) , and varied skillsets (Voice, Non-voice, Data Processing)
Other Skills
E-Commerce » Amazon » FBA
Experience: 6 months - 1 year
Handle inbound and outbound logistics using CIN7, Amazon Seller Central, Commerce (Intuit)
E-Commerce » Amazon » Keyword Management
Experience: Less than 6 months
Keyword management with Helium 10 as the main data source
Project Management » Monday
Experience: 6 months - 1 year
Can organize your project boards on Monday.com
Project Management » Asana
Experience: 6 months - 1 year
Can manage workflows, create and automate project boards, some integration knowledge with Zapier
E-Commerce » Amazon » Listing Management
Experience: 6 months - 1 year
Listing management with Helium 10 as the main data source
Basic Information
- Age
- 45
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 41%
- Influence: 15%
- Steadiness: 23%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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