Technical Support Representative/Customer service

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

High school diploma

Last Active

May 15th, 2024 (2 days ago)

Member Since

October 12th, 2021

Profile Description

PROFILEHighly motivated and results-oriented Executive Assistant with experience in providing exceptional administrative and operational support to senior executives. Proven ability to manage complex schedules, travel arrangements, and confidential information while anticipating executive needs and proactively solving problems. Skilled in communication, time management, organization, and project coordination. Eager to leverage experience and expertise to support a new executive and contribute to the client’s successEXPERIENCEFEB 2024- PresentATHENAEXECUTIVE ASSISTANTManage the executive's schedule, emails, and deadlines, ensuring smooth communication and time management.Research, book, and manage all travel logistics (flights, hotels, etc.) for the executive's business trips.Handle personal errands and manage confidential information with discretion, upon the executive's authorization.MAY 2023 -MAR 2024VXI GLOBAL HOLDINGS TEAM MANAGERCoordinated task delegation to streamline team workflow, ensuring efficiency. Provided guidance and support to teaUpgrade to see actual infombers, enhancing productivity and collaboration.Implemented strategies to overcome challenges, ensuring timely project Upgrade to see actual infoV 2018 -APR 2023SUTHERLAND GLOBAL SERVICESTEAM MANAGER/TRAINING AMBASSADOR (NOV 2020 - APR 2023) Managed up to 20 people per class, ensuring smooth operations. Conducted training sessions on client updates to maintain up-to-date knowledge.Performed quality assurance audits to ensure compliance with clients' regulatoryrequirements.Facilitated process and communications meetings to enhance workflow and team collaboration.TECHNICAL AND CUSTOMER SERVICE SPECIALIST (NOV 2018 - NOV 2020) Addressed and resolved technical issues for clients, ensuring optimal functionality of hardware, software, and networks.Provided assistance with troubleshooting, installation, and maintenance to address client challenges effectively