Team Manager, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 11th, 2024 (15 days ago)

Member Since

October 11th, 2021

Profile Description

- 5 years + experience in Customer Service
This means I am proficient in communicating across a broad range of concerns, ranging from simple inquiries to complicated and high tension escalated concerns. I have handled multiple accounts namely online retail, streaming subscription service, credit cards, and international online money remittance. I know I am an extension of the business so I always position my communication, both verbal and written, in a professional and courteous manner. Very capable across phones, chats, and emails.
- Integrity
In a world rapidly evolving to cater to work - from - workforce, I believe it is important more than ever to always do what’s right, I can be left with minimal supervision and can send a report of all the tasks accomplished every end of day/shift.
- Data Analysis
Working as a team
manager has enabled me
to look at data to derive, predict, and draw insightful conclusions, which can then be used productively to
improve a process, familiar with google
suites.
- Well acquianted with Salesforce, Zendesk and Slack
- Easy to coach, open to feedback and criticism, willing to work in a collaborative space.
- Sticks to schedule, values attendance and the importance being punctual