Gemma

Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

July 8th, 2026 (today)

Member Since

October 11th, 2021

Profile Description

Core Administrative Skills • Appointment scheduling & calendar management (handling bookings, cancellations, reminders) • Medical billing & coding basics (familiarity with systems like ICD-10 and CPT codes) • Insurance verification & claims processing • Data entry & records management (accurate and organized documentation) • Email and phone support (professional communication with patients) 
Technical Skills • Electronic Health Records (EHR/EMR) systems  • Medical transcription (converting voice notes into written records) • Telehealth platforms (Zoom, Spruce, Teams & etc.) • Basic IT troubleshooting • Microsoft Office / Google Workspace proficiency  
Medical Knowledge • Understanding of medical terminology • Basic knowledge of healthcare procedures• HIPAA compliance awareness (patient privacy and confidentiality standards)  
Communication Skills • Clear written and verbal communication • Active listening (understanding patient concerns) • Customer service mindset (empathetic and patient-focused approach) • Professional tone in all interactions  
Organizational & Time Management • Multitasking across different tasks and systems • Prioritization of urgent vs routine tasks • Attention to detail (especially for patient records and billing) • Deadline management  
Compliance & Ethics • Confidentiality and data security practices • Understanding healthcare regulations (e.g., HIPAA) • Ethical handling of patient information  
Soft Skills & Personal Traits • Reliability and accountability • Adaptability (especially with new tech tools) • Problem-solving ability • Stress management in fast-paced environments

Top Skills

Experience: 5 - 10 years

With broad experience in handling insurance verification, prior authorization, claims and appeals using various insurance portals or with outbound calls.

Knowledgable of HIPAA.

Other Skills

Experience: 6 months - 1 year

With experience in assisting medical doctors in scribing patient encounter during their visits.

Experience: 2 - 5 years

With experience in both provider and insurance side

With experience on denial management on both provider and insurance side.

Experience: 6 months - 1 year

With experience in Medical Transcription for various patient encounter of different specialty.

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: Less than 6 months

With experience in medical billing and claims processing.

Experience: 5 - 10 years

With experience in both provider and isurance side.

Basic Information

Age
32
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  133
DISC
Dominance: 29
Influence: 5
Steadiness: 31
Compliance: 36
English
C2(Advanced/Mastery)
Government ID
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