Kurt

Customer Service PRO | Tech Savvy | A+ eCommerce VA

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 28th, 2024 (58 days ago)

Member Since

October 10th, 2021

Profile Description

Customer Service & Technical Support
Fluent in both customer service and technical support, I go beyond the role of a freelancer. My mission is to make every customer journey seamless, ensuring they feel heard and supported from their initial click to the final purchase. I'm not just a freelancer; I'm the bridge between your brand and customer satisfaction.
- Building Customer Loyalty
- Phone, Email (upto 60 emails per day), and Chat (upto 5 concurrencies)
- Before and After Sales Support
- Effective Communication Skills


Tools of the trade:
- Zendesk
- FreshDesk
- HelpScout
- SnapEngage
- Shopify
- WooCommerce
- WordPress
- Elementor.
- Microsoft Office Suite (Word, Excel, and PowerPoint)
- G Suite
- LogmeIn
- TeamViewer
- Canva
- Capcut.
- Klaviyo.
- Stocktrim
- Meta Business Suite
- Slack
- Ryver
- GChat
- Zoom
- Skype
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If you're ready to collaborate for success, send me a message and let's have a chat!

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Other Skills

Marketing » Social Media Management » Instagram marketing

Customer Support » Phone Support

Web Programming » Javascript

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

Marketing » Content Creation » Proofreading

Marketing » Social Media Management » Facebook marketing

SEO » Content Management

E-Commerce » Inventory Management » Quality Control

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
28
Gender
Male
Website
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Address
Mabalacat City, Pampanga
Tests Taken
IQ
Score:  125
English
B2(Upper Intermediate)
Uploaded ID
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