Dynamic Virtual Assistant | Customer Service Expert

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mark as hired


Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

March 23rd, 2024 (24 days ago)

Member Since

October 6th, 2021

Profile Description

Welcome to my OLJ profile! I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, your go-to professional for an array of services including Virtual Assistance, Graphic Design, Digital Marketing, and Customer Service Excellence. My journey has been marked by a passion for helping businesses thrive through innovative solutions, exceptional customer support, and creative designs. With a robust educational background in Secondary Education and extensive professional experience, I offer a unique blend of skills tailored to elevate your business operations.Why Collaborate with Me?Adaptable & Multifaceted: My diverse skill set equips me to tackle various tasks, ensuring your business needs are met with professionalism and creativity.Results-Driven Approach: I focus on delivering measurable outcomes, enhancing customer satisfaction, and driving engagement through strategic Upgrade to see actual infomitment to Excellence: My dedication to quality and continuous improvement means your projects are handled with utmost care and precision.Skills & Expertise:Customer Service & Communication: Providing top-tier customer support by resolving inquiries and issues, ensuring a positive customer experience every time.Graphic Design & Video Editing: Creating compelling visuals and engaging video content using:CanvaFilmoraCapCutDigital Marketing & Social Media Management: Boosting online presence and engagement with expertise in:Social Media Marketing (SMM)Facebook Upgrade to see actual info Upgrade to see actual info Business Upgrade to see actual info Efficiency: Streamlining operations with skilled email and calendar management, alongside proficient use of project management tools:ClickUpTrelloGoogle WorkspaceTech Savviness: Leveraging technology to enhance productivity and facilitate seamless operations, including familiarity with Upgrade to see actual infocational Background:Bachelor of Secondary Education, University of Science and Technology of Southern Philippines (Upgrade to see actual info)Professional Experience:Teleperformance Philippines: Enhanced customer service protocols, contributing significantly to customer satisfaction and operational efficiency.51 Talk Philippines & BCM Manila: Applied innovative teaching methods to improve language acquisition and communication skills among diverse student groups.Sutherland Philippines: Demonstrated exceptional capability in order processing, customer issue resolution, and product support.Training:Perserva VA Training Services: Comprehensive training in virtual assistance, preparing me to tackle a wide range of administrative and digital tasks effectively.Let's Connect:I am on a mission to bring my wealth of knowledge, creativity, and problem-solving skills to your next project. Whether you need a versatile virtual assistant, a creative designer, or a digital marketing strategist, I am here to make your vision a reality. Let's partner together to achieve outstanding results. Contact me to discuss how we can elevate your business to new heights!

Top Skills

Video Editing

Customer Support

Office and Administration » Translation

Other Skills

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Basic Information

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Cagayan de Oro City, Misamis Oriental
Tests Taken
Score:  106
Dominance: 22%
Influence: 24%
Steadiness: 17%
Compliance: 36%
Uploaded ID
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“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna


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