Elizabeth
Customer Service Specialist/ Team Leader/Training Specialist
Overview
Looking for part-time work (5 hours/day)
at $5.00/hour ($550.00/month)
Bachelors degree
Last Active
May 14th, 2024 (yesterday)
Member Since
October 3rd, 2021
Profile Description
As a seasoned Customer Service Specialist, I have successfully navigated and excelled in diverse domains, managing accounts ranging from Telco and hotel reservations to healthcare. My proficiency extends across various communication channels, including phone,
Duration : April 1, 2021 to the present
Company : Manulife Business Processing Services
Business Unit : Canadian Group Benefits AccountPosition : Process / Product Trainer
Duration : March 2016 – March 2021
Company : Manulife Business Processing ServicesPosition : Flex Customer Service Representative
Duration : September 3, 2012 to March 2016
Company : Manulife Business Processing ServicesPosition : Sales Representative (Travel Account)
Company : Sykes Asia
Duration : December 2011 to July 2012Position : Supervisor, Customer Service Representative, Writer, Business Developer, Reservation OfficerInstitution : CLS & Sons Global Trading
Duration : May 2011 up to December 2011Position : Clinical Instructor/ Nurse Lecturer
Institution : Our Lady of Fatima University (Quezon City Campus)
Duration : June 2008 – October 2010Position : Customer Service Associate
Institution : APAC Customer Services Inc.
Duration : October 2007 – June 2008Position : Customer Service Associate
Institution : SITEL Philippines (previously ClientLogic)
Duration : January 2006 – July 2007
Top Skills
Customer Support
Customer Support » Phone Support
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Fluent and articulate English speaker with a strong command of grammar and vocabulary. Experienced in effective communication and adept at conveying ideas clearly. Skilled in various linguistic nuances, ready to engage in articulate conversations.
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Professional Services » Medical Services
Experience: 10+ years
I have been handling medical account as customer service specialist for more than 10 years.
Human Resources
Office and Administration » Email Management
Customer Support » Email Support
Experience: 10+ years
Customer Support » Technical Support
Office and Administration » Microsoft Excel
Experience: 10+ years
I am trained and currently utilizing Microsoft Excel in my day to day taka.
Office and Administration » Data Entry
Experience: 10+ years
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan cuty, 1400
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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