I'm a seasoned Customer Service Representative and Team Lead with 8 years of collective BPO experience and expertise.
- Customer Service
- Coaching
- Interpersonal skills
- Critical thinking
- Strategic thinking
- Problem Diagnosis | Resolution | Escalation
- BPO Call Center
- Administrative Support
- Light Bookkeeping
- Data Analysis
- Live Chat Operator
- Data Entry
- Good at Microsoft Excel, Word, PowerPoint and Google Spreadsheet
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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