Shopify Specialist

Overview

Looking for part-time work (4 hours/day)

at $25.00/hour ($2,200.00/month)

High school diploma

Last Active

September 17th, 2023 (7 days ago)

Member Since

September 28th, 2021

Profile Description

Welcome to my profile! I am an accomplished Team Leader and Shopify Manager with a strong track record in the e-commerce and customer service industries. My expertise lies in Shopify administration, its apps, and seamless third-party integration. With a solid background in Management, Customer Service, Performance Management, and Customer Satisfaction, I am well-equipped to handle diverse challenges in these domains.
As an Upwork professional, I offer a wide range of skills that can greatly benefit your business. With over 3 years of experience as a Shopify Support Advisor, 8 years as a Customer Service Rep, and 2 years as a Shopify Project Manager, I bring a wealth of knowledge and insight to the table.
If you are seeking a proactive Shopify Manager, I am the ideal candidate. My exceptional problem-solving abilities and quick thinking enable me to efficiently manage your business and resolve issues promptly.
Having worked as a Shopify Partner, Project Manager, Customer Service Rep, and Team Lead, I pride myself on maintaining the highest level of professionalism while consistently exceeding expectations. My goal is to ensure utmost client and customer satisfaction while delivering exceptional results.
Some of the key skills I possess include:
Proficiency in Shopify and handling third-party integrations.Exceptional customer satisfaction and multi-channel support expertise (chat, email, phone).Performance Management and effective Team Management capabilities.Proficient in Microsoft Office, including Excel and PowerPoint.Excellent written and verbal communication skills.Advanced internet research abilities and critical thinking.Data Entry and Email Marketing proficiency.Familiarity with Google applications and the ability to navigate various software and systems.JiraClickupMondayHarvestSlack

I am dedicated to achieving your business goals and would be delighted to contribute to your success. If you are looking for a skilled and reliable professional to elevate your e-commerce operations and customer service, let's connect and discuss how I can support your business needs.
Thank you for considering my profile, and I look forward to the opportunity to work with you.