Ruel

Senior Division Lead

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.00/hour ($352.00/month)

Bachelors degree

Last Active

April 26th, 2024 (4 days ago)

Member Since

September 26th, 2021

Profile Description

Data-driven and strategic
Senior Operations Manager with 10 years of experience exceeding targets in the
BPO industry. Proven ability to lead and empower a culturally diverse team of
over 200 professionals, achieving a 25% reduction in customer churn rate
through improved first-call resolution and increased customer satisfaction
scores. Adept at project management methodologies, financial analysis, and
driving revenue growth through innovative operational strategies.

Top Skills

Accounting » Financial Accounting » Financial Analysis

Other Skills

Human Resources

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Professional Services » Management Services » Business Management

Professional Services » Management Services » Inventory Management

Human Resources » Payroll

Customer Support

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Male
Website
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Address
Minglanilla, Cebu
Tests Taken
IQ
Score:  125
Uploaded ID
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