I have been working as Customer a Chat Support as for almost 5 years in a BPO company here in Davao City for a VOIP service. During those years, it allows to develop not only my skills but also my personal character. It has molded me to be more patient, to be more resourceful and flexible as well as pushing myself beyond my limitation, these characters helped me to stay in the company for almost 5 years.
I also had experience in doing full-time job called Web Research Specialist. I like this job because it seems that I have gone through places by looking at their sites. Actually, I have the task of looking personnel like accounting managers, city administrators, engineers with their respective contact number and
I'm very Flexible and a fast learner. I'm an Enthusiastic Customer Service Proficient and Fast Typing Skill (40 WPM) with Interpersonal Skills where I can work with less supervision.
Good written and verbal presentation skills. Trustworthy and ability of being resourceful.
Willing to try new things and am interested in improving efficiency on assigned tasks Creative that go beyond standard procedures and very optimistic.
I can say that I very resourceful in doing research and very much willing to learn new skills and training with regards to any kind of tasks given.
SUMMARY OF MY SKILLS:
5 Year Experience of doing Customer Support both in Chat and
3 years doing Data-Entry Researcher / Web/Online research
Social Media Marketing / Campaign
Flexible and a fast learner
General Admin Assistant/Multi-tasking
Data Entry/Lead mining
Lead Generation/Lead Mining
Internet Marketing/Social Media
Website / Online research
Enthusiastic Customer Service
Proficient and Fast Typing Skill (40 WPM)
Interpersonal Skills where I can work with less supervision
Good written and verbal presentation skills.
Trustworthy and very resourceful
Patience and willing to undergo training
Honest and Hard-working
Experience: 5 - 10 years
With a total of 5- Year Experience of doing Customer Support both in Chat( non - voice ) and Email in a VOIP service called " magicjack". Assisting the customer during the registration and activation process. Assisting on trouble shooting and sometimes remotely access client's computer to make it work and resolve the issue.
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