Eilene

Customer Service|Occupational Health|Real Estate - VA

80 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $3.00/hour ($330.00/month)

Bachelors degree

Last Active

April 26th, 2024 (6 days ago)

Member Since

September 24th, 2021

Profile Description

I'm an account management specialist working to improve my customer service skill set. I have been in the customer service industry for 5 years now. I am highly exposed on the occupational health industry , offshore gaming industry and prepaid telecommunication services. My specialization includes Service Desk Management, billing correction and follow up process, team productivity tracking, contract review and management, email and call coordination with US managers for concern resolution. My teammates would describe me as well-driven, proactive and flexible, allowing me to easily adapt to different process protocols and departments.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: Less than 6 months

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Project Management » Workflow

Experience: 1 - 2 years

Real Estate » Cold Calling

Experience: Less than 6 months

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Basic Information

Age
31
Gender
Female
Website
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Address
Quezon City, Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 11%
Influence: 15%
Steadiness: 39%
Compliance: 35%
English
C2(Advanced/Mastery)
Uploaded ID
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