92dd 4cb 84d10e908f0

Amazon Account Management Head Trainer/ VA Manager

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EXPECTED SALARY
more than Php 100,000.00/month
( $1,828 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $10.57 USD/hr )
EXPERIENCE OVERVIEW
15 years working experience
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Taguig City, Metro Manila
Tests Taken:
IQ
Score:  105

DISC
Dominance:45
Influence:7
Steadiness:15
Compliance:33

English
 C1(Advanced)
Last Active:
November 23rd, 2022 (10 days ago)
Member Since:
December 23rd, 2014
SKILL SUMMARY



Working as an Amazon Seller Central account manager and an Online Arbitrage and Wholesale Evaluation trainer for more than 6 years. 
Tasks:
For Amazon 
1. Optimize Listing (bullet points, keyword research, product description).
2. Create Amazon Ads Campaign. 
3. Reconciliation on shipments on receiving and closed shipments within a year to get seller reimbursed. Turn about is 90% success rate.
4. Checking Returns, Refund and Reimbursement and opening of cases for un-returned items by the customers with 99% success rate.
5. Inventory Upgrade to see actual infoecking and verifying that all missing, damage and defective items are fully reimbursed by amazon.
6. Worked on creating listing, relisting and creating removal for stranded inventory.
7. Fixing of suppressed items issue so seller's items are all active and sellable in Upgrade to see actual info
8. Removal of negative feedback that can give negative effects in a seller's account.
9. Removing unfulfillable inventory and getting reimbursement for warehouse damage, carrier damage and distributor damage.  
10. Creating new listing on amazon.
11. Doing online arbitrage research for sellers.
12. Training new VA on doing the above mentioned tasks.
13. Monitoring social media account of seller.
14. Monitoring cases for sellers.
15. Data entry and doing buylist for seller.
16. EBC+ content creation. 

For Ebay:
1. Create listing for ebay. 
2. Monitor and process sales and messages from customer.
3. Give feedback to customer. 

For Walmart:
1. Create listing for Walmart
2. Monitor sales for seller and coordinate with seller to process sales. 
  
 Job Description for Jardine Schindler
7 months working as a Customer Excellence Representative for an international elevator company. I call the local clients to ask if they are satisfied with the services provided by the company and from their answers I analyse the level of satisfaction or the opposite and talked to the team that handles the area about the issues and how to increase the satisfaction level of the client.
Internet-savvy, Microsoft excel and power point knowledge is excellent.

Job Description for  Rendition Digital (Build-A-Bear partner)                                                                                    
6 years quality assurance analyst for an internet online game.
Committed to building expertise in web communications, social media, and search engine marketing through exceptional work ethic and ability to quickly absorb and apply new information

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Travel Planning

English
EXPERIENCE

I have used the language since I started studying and until now I am still using the language on a daily basis making me good at it.

SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Ghost Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have had some experience doing some of the things listed above but because it hasn't been part of my job per se, I was never given a chance to master this craft. However, in recent months I have been active in Social Media Marketing for one of my freelance and they have given me enough experience to start my career as an Social Media Manager.

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Google AdWords

Webmaster
EXPERIENCE

I have had some experience doing some of the things listed above but because it hasn't been part of my job per see, I was never given a chance to master this craft.

SKILL RATING
  • Google analytics
  • Wordpress

Graphics & Multimedia
EXPERIENCE

I have done some of the items listed above for personal stuff but never for a project for work but I'll be more than willing to learn more about them if the project require them in the future.

SKILL RATING
  • Logo Design
  • Print Design
  • Recording Audio
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I'm fairly good at this kind of job because it has been part of my job description in my previous jobs.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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