Operations Management, E-commerce Project Management

Overview

Looking for full-time work (8 hours/day)

at $11.71/hour ($2,240.00/month)

Associates degree

Last Active

June 8th, 2026 (4 days ago)

Member Since

December 23rd, 2014

Profile Description

---------- ---------- - Amazon Seller Central Expert & Virtual Assistant Agency Owner

I am ---------- ---------- , the founder of GCVA Service Provider, a specialized virtual assistant agency with 9 years of experience helping Amazon sellers manage their day-to-day operations. As an Amazon Seller Central account manager and an Online Arbitrage and Wholesale Evaluation trainer for more than 11 years, I have developed deep expertise in Amazon account management, product listing optimization, inventory management, and team leadership. My team and I have successfully trained numerous virtual assistants to deliver top-notch e-commerce support.
At GCVA, we provide tailored solutions to help e-commerce businesses thrive, with a focus on sustainable growth and operational efficiency. My skill set includes:
Amazon Tasks:        
Optimizing listings (bullet points, keyword research, product descriptions)        Creating and managing Amazon Ads campaigns        
Reconciliation of shipments with a 90% success rate for seller reimbursements        Checking returns, refunds, and reimbursements, with a 99% success rate for un-returned items        
Managing inventory adjustments and ensuring full reimbursement for missing, damaged, or defective items        
Creating, re-listing, and managing removal of stranded inventory        
Resolving suppressed item issues to ensure all listings are active and sellable        Removing negative feedback that may affect seller performance        
Handling unfulfillable inventory and securing reimbursements for warehouse, carrier, and distributor damage        
Creating new listings and conducting online arbitrage research        
Training new VAs on all Amazon-related tasks        
Monitoring seller social media accounts and case logs        
Performing data entry and creating buy lists        
Developing Enhanced Brand Content (EBC+) for listings
eBay Tasks:        
Creating and managing listings        
Monitoring and processing sales and customer messages        
Providing feedback to customers
Walmart Tasks:        
Creating listings        
Monitoring sales and coordinating order processing.

Beyond e-commerce, I have experience working as a Customer Excellence Representative for Jardine Schindler where I handled client satisfaction analysis, and as a Quality Assurance Analyst for Rendition Digital (partnering with Build-A-Bear), where I honed my skills in web communications and online quality management.
Committed to continuously expanding my knowledge in areas like PPC and data analysis, I strive to ensure that my clients achieve exceptional growth and success in the competitive marketplace.
If you're looking for a dedicated, experienced, and passionate professional to elevate your Amazon, eBay, or Walmart business, let's connect!