I’ve been a Virtual Assistant since 2021, specializing in customer support and operations for e-commerce and online coaching businesses.
Here’s what I bring to the table:
Customer Support (E-commerce): Managed inquiries, refunds, and order issues for online retail brands, ensuring fast resolutions and positive customer experiences.
Student Success Support: Guided students & worked with coaches for an Amazon-related online course program, handling onboarding, addressing concerns, and making sure they had the resources to succeed.
Operations & Inventory Management: Coordinated with Chinese manufacturers, tracked shipments, and worked with 3PL providers to keep stock levels smooth for a cat dental brand.
Influencer Outreach & Marketing: Negotiated collaborations with Instagram influencers to grow brand visibility and engagement.
I’m adaptable, detail-oriented, and proactive. Whether it’s handling customers, streamlining operations, or supporting a growing team, I focus on helping businesses run efficiently and scale with confidence.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
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