I have worked as a customer success manager, appointment setter, and cold caller for 1 year and 5 months. My task is to ensure customer satisfaction, loyalty and growth for the company. I take inbound and outbound calls to set up an appointment for the client. Follow up leads for the submission of their documents,make sure to keep the client until they sign to use the service. Technical expertise and excellent customer service for 8 years of experience in Telco accounts. Awarded as Top 1 Escalations Desk.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
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