Overview
Looking for part-time work (5 hours/day)
at $8.00/hour ($880.00/month)
Bachelors Degree
Last Active
July 21st, 2023 (512 days ago)
Member Since
December 18th, 2014
Profile Description
Have worked with US-based Amazon, eBay, and Shopify sellers in the past. Looking for a long-term job. Experienced finding and sourcing products from several major suppliers. Accustomed to working under pressure and can easily learn new responsibilities in a growing organization.
Role:
- Manual and reverse search for products.
- Record leads using google sheets.
Skilled in:
- Manual product sourcing
- Reverse sourcing
- Rabbit Trail (Brand)
- Storefront Stalking
Experienced in:
- RevSeller
- AZInsight
- Keepa
- SellerAmp SAS
- Amazon Seller Central
- Asana
- DS Amazon Quickview- Jungle Scout Estimator
- Amz Scout Calculator- ASIN Fetcher
- Search Image By Amazon
- ProtonVPN - US Market
- UrbanVPN - UK Market- Trust Pilot- Scam Adviser- Supplier Website
- Amazon Website
- Search Engine (Google)
- Search Analysis (Keepa)
- Google Trend
Other Skills (Sub-Services):
Simple video editing with FilmoraSimple Content Design Creation with Canva, Illustrator, Photoshop
Other Related Work Background:
Customer Service
- Responsible for providing updates to customers about orders.
- Prioritize
- Call suppliers in cases like return labels, ship dates, delayed fulfillment of orders, and other order-related concerns.
Data Entry
- Records customers' pertinent data accurately from source documents within the given time.
- Review data and correct errors or incompatibilities if there are any.
- Updates and maintains information in SaaS.
Order Management
- Managing and fulfilling orders including refunds and replacements.
- Record all cases in Asana such as return requests, cancellations, replacements, order shipping info, and pending inquiries.
- Ensures add comments on each case with the
- Checks orders in the Sales Sheet and tag appropriately e.g. Canceled, OOS, Negative, Shipped, Received, etc. (Amazon, eBay, Costco, Overstock, ToysRus)
- Checks daily
- Organize inboxes with labels, folders, and categories to avoid cluttered
File Management
- Applies a logical approach to keeping files and documents organized.
- Putting labels in each folder by topics and
Top Skills
Project Management
Experience: 1 - 2 years
Assists management with hiring processes and new team member training; Admin tasks; Leads team meetings, and updates on team metrics & expectations; Supports team members, resolves issues, and ensures quality and compliance; Ad hoc.
Design » Graphic Design
Experience: 2 - 5 years
Creates digital backgrounds (illustrations) for commercial properties referring to site plans; Pre-populate RPM site plan pages with ID Vision view data; Ad Hoc; SMM graphic illustrations and Content creation.
Customer Support » Ecommerce
Experience: 5 - 10 years
CUSTOMER SUPPORT - Accurate, timely order processing across a variety of categories; Monitoring Shipments and Lost Packages; Processing refunds, and documentation through spreadsheets; Extracting Tracking numbers from the Suppliers' platform to confirm shipments in the Amazon Platform; Answering customer inquiries, and addressing concerns through email and chat ensuring customer satisfaction; Own end-to-end touchpoints with the customer starting from onboarding and improving every engagement; Proactively flag issues, run-down tickets to highly satisfactory completion, and escalate issues as necessary; Serious attention to detail; Ability to manage time well, act decisively, and crunch tasks; Providing full administration support; Documenting customer issues accurately through prompt data entry; Calling vendors/couriers for delivery status; Data Management with Asana Web, Google Spreadsheet; Updating tracking numbers with the order tracker system like Seller Central; Filing of item returns and payment refunds.
Other Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
- Graphic illustrations and Content Creation
Design » Adobe » Illustrator
Experience: 2 - 5 years
- logo - vector
E-Commerce » Product Optimization
Experience: 6 months - 1 year
- Product Listing; SEO
E-Commerce » Product Research
Experience: 6 months - 1 year
Product Sourcing; Supplier Sourcing
Basic Information
- Age
- 45
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Santos City, South Cotabato
- Tests Taken
- IQ
- Score: 141
- DISC
- Dominance: 28%
- Influence: 19%
- Steadiness: 21%
- Compliance: 33%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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