Non Voice Support, email support, chat support

Overview

Looking for full-time work (6 hours/day)

at $5.78/hour ($840.00/month)

Associates degree

Last Active

June 16th, 2023 (1087 days ago)

Member Since

December 11th, 2014

Profile Description

EXPERIENCE
Senior Analyst l Seller Support - OperationsShopee PhilippinesMay 11, 2020 – Up to presentResolving buyer and seller issue.CSR Inbound / Mobility Sales & Customer Support / AT&TConvergys Glorietta 5 MakatiNovember 10, 2017 – July 2020Resolving Customer’s mobility concerns, and Upselling
CSR Inbound / Email Support / GROUPON U.S.Opsify Inc. MakatiMarch 07, 2016 - April 31, 2017Assisting Customer needs , such as order taking, shipping status and other kinds of customer service concerns, Handling Fresh and Bounce back emails using ZENDESK
Real Time Analyst AT&T / Workforce Dept.VXI Global Holding B.V MakatiMay 2013 –May 2014 Monitoring and Reporting of Sites Call Volume and All Agent’s Phone ---------- ecking of Agents Schedule.Submitting of End Day Reports to Clients.
Google AdWords ConsultantVXI Global Holdings B.V. MakatiApril 2011 – May 2013Received Inbound Calls and assist Advertisers on all of their inquiries especially for Accounts Set Up.Make Outbound calls to PH, SG, MY, AU/NZ and Acquire New Accounts
Data Encoder / Lead Gen SpecialistVXI Global Holdings B.V. MakatiMay 2010 – April 2011Inputs Newly Acquired Accounts InformationUpdate existing Account  Information
Inbound / Outbound Sales Agent / Vonage Telco VXI Global Holdings B.V. MakatiJune 2009 – May 2010Received Inbound calls and closed a ---------- cate and Update existing Customers of New Services and offer Upsell