Kingstone

CSR AND SALES SPECIALIST / E-COMMERCE SPECIALIST

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Overview

Looking for full-time work (8 hours/day)

at $5.07/hour ($960.00/month)

High school diploma

Last Active

June 19th, 2026 (today)

Member Since

September 16th, 2021

Profile Description

I bring over seven years of experience in customer service, sales retention, and subscription management, backed by a strong track record of enhancing customer satisfaction and driving revenue growth. I specialize in resolving customer issues, managing renewals, processing refunds, tracking orders, and applying effective retention strategies that drive conversions and long-term loyalty.
I also have extensive hands-on experience managing multiple e-commerce and Shopify stores. This includes handling customer inquiries, processing orders, managing subscriptions, coordinating with suppliers, and overseeing day-to-day store operations. My background allows me to streamline workflows, optimize processes, and ensure smooth end-to-end operations across all touchpoints.
Additionally, I possess a solid foundation in software and technical support, where I assist customers with troubleshooting installation issues, resolving subscription errors, and addressing account access concerns. This blend of customer service, ecommerce operations, and technical expertise enables me to deliver reliable, solutions-oriented support tailored to the needs of fast-growing online businesses.