808b990fdecd4d1240

GENERAL VIRTUAL ASSISTANT|CUSTOMER SERVICE SPECIALIST

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $584 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.38 USD/hr )
EXPERIENCE OVERVIEW
6 YEARS IN THE OUTSOURCING INDUSTRY
BASIC INFORMATION
Age:
30
Gender:
Male
Location:
Dasmariñas, Cavite
Tests Taken:
IQ
Score:  90
Last Active:
2022-03-23
Member Since:
2021-09-15
SKILL SUMMARY

I have been in the BPO industry for more than six years, started as a customer service representative assisting customers with account changes, financial statements, and technical support etxdh. Mh my second year, I was upskilled for the Dealers support group, working alongside store representatives aiding customers' account maintenance. After another year, I dpmgkiy to take on a role as a Trainer, teaching newbies product knowledge and processes, provided up training to upskill agents in operations. After three years in the training department, I dttffvu to step up and move to operations as a Team Lead, managing a group of individuals to drive performance.
Experienced in number transfer/port process, includes account management and cold calling to other businesses/companies.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Office & Admin (Virtual Assistant)
EXPERIENCE

I have been in the BPO industry for more than six years, starting as a customer service representative assisting customers with account changes, financial statements, and technical support needs. In my second year, I was upskilled for the Dealers support group, working alongside store representatives aiding customers' account maintenance. After another year, I decided to take on a role as a Trainer, teaching newbies product knowledge and processes, provided up training to upskill agents in operations. After three years in the training department, I decided to step up and move on to operations as a Team Lead, managing a group of individuals to driver performance. Experienced in number transfer/port process, includes account management and cold calling to other businesses/companies.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »