I have been in the BPO industry for more than six years, started as a customer service representative assisting customers with account changes, financial statements, and technical support
Experienced in number transfer/port process, includes account management and cold calling to other businesses/companies.
I have been in the BPO industry for more than six years, starting as a customer service representative assisting customers with account changes, financial statements, and technical support needs. In my second year, I was upskilled for the Dealers support group, working alongside store representatives aiding customers' account maintenance. After another year, I decided to take on a role as a Trainer, teaching newbies product knowledge and processes, provided up training to upskill agents in operations. After three years in the training department, I decided to step up and move on to operations as a Team Lead, managing a group of individuals to driver performance. Experienced in number transfer/port process, includes account management and cold calling to other businesses/companies.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.
If you’re also experiencing a high turnover, try looking inwards. Ask your team if there’s something that needs to change.
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