Gonfre

Excellent Virtual Assistant

90 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.75/hour ($363.63/month)

Bachelor of Science in Accountancy

Last Active

March 3rd, 2026 (93 days ago)

Member Since

December 5th, 2014

Profile Description

I have a day job as a Customer Care Specialist at a prestigious insurance company. A versatile professional with over 10 years of experience in computer literacy, 2–5 years of expertise in bookkeeping, and 5-10 years of experience in insurance customer support with a certificate in LOMA’s Associate, Customer Service™ (ACS®), expert at email-based client care and face to face engagement of insurance customers and agents. Skilled in financial record-keeping, policy assistance, claims processing, and handling customer inquiries with professionalism and empathy. Proficient in MS Office, Google Workspace, and email support platforms—capable of managing data, resolving concerns, and providing accurate, timely service to ensure client satisfaction and business efficiency. I also have knowledge with QuickBooks and Xero.

Top Skills

Experience: 2 - 5 years

✅ Email support specialist with 2+ years of experience delivering fast and professional customer service. ✅ Skilled in email-based customer care—efficient in resolving inquiries and ensuring client satisfaction. ✅ Customer support professional with 2–5 years of expertise in managing email inquiries and tickets.

Experience: 5 - 10 years

5-10 years experience in insurance customer support specialist, providing policy assistance, claims processing, and client servicing. Skilled in handling inquiries, resolving issues, and guiding clients through insurance processes with professionalism and empathy. Proficient in documentation, and maintaining compliance with company policies while ensuring high customer satisfaction."

Experience: 10+ years

Tech-savvy professional with 10+ years of computer literacy experience—proficient in MS Office, Google Workspace, data entry, internet research, and various software tools to support efficient business operations.

Other Skills

Experience: 2 - 5 years

Detail-oriented bookkeeper with 5–10 years of experience handling daily financial transactions, account reconciliations, payroll processing, invoicing, and expense tracking. Skilled in maintaining accurate financial records, preparing reports, and ensuring compliance with accounting standards. With a strong ability to organize data and support business decision-making.

Basic Information

Age
35
Gender
Male
Website
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Address
Ozamiz, Misamis Occidental
Tests Taken
IQ
Score:  120
DISC
Dominance: 14%
Influence: 8%
Steadiness: 53%
Compliance: 25%
English
C2(Advanced/Mastery)
Government ID
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