Mark

Billing Specialist

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.26/hour ($1,600.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

September 13th, 2021

Profile Description

I am a seasoned professional with over 6 years of experience in the BPO and healthcare industries, specializing in real-time management, customer service, insurance claims, and medical virtual assistance. Throughout my career, I have consistently demonstrated the ability to improve team productivity, streamline processes, and deliver accurate administrative outputs in high-pressure environments.

Currently serving as a Medical Virtual Assistant, I am HIPAA-certified and trained in US healthcare operations including patient intake, front desk triage, appointment scheduling, and insurance verification. Prior to this role, I held progressive positions at Concentrix Philippines, where I successfully managed user account systems, conducted claims investigations, and supported operations across multiple departments—earning recognition for both performance and reliability.

I hold a Bachelor of Science in Business Administration, Major in Financial Management, and bring a strong foundation in financial reporting and analysis from my academic training and corporate internship experience. With a career marked by consistency, attention to detail, and client-centered service, I continue to build expertise in operations, healthcare support, and process optimization.

I am now seeking opportunities where I can leverage my background in healthcare support, operations, and financial management to deliver value, contribute to organizational growth, and further expand my professional expertise.

Top Skills

Experience: 1 - 2 years

Proficient in Microsoft Excel with strong experience in data analysis, reporting, and administrative support. Skilled in managing large datasets, creating structured reports (including payroll, CAPEX, and P&L), and maintaining accurate, organized databases. Adept at identifying trends, ensuring data integrity, and streamlining processes to improve operational efficiency while supporting daily business operations with timely, well-structured outputs.

Experience: 1 - 2 years

Highly organized in file management with experience handling large volumes of data and maintaining accurate, well-structured records. Skilled in creating, organizing, and updating databases and files to support daily operations and reporting needs. Adept at ensuring data accuracy, proper documentation, and efficient retrieval of information, contributing to improved workflow and operational efficiency in fast-paced environments.

Other Skills

Experience: 1 - 2 years

Experienced in healthcare operations and claims support within a fast-paced BPO environment. Skilled in investigating insurance claims, verifying policy coverage, and facilitating accurate claim resolutions in compliance with company guidelines. Provided frontline support to customer service teams by guiding claim processes, ensuring proper documentation, and maintaining data accuracy. Demonstrated ability to handle sensitive information with confidentiality while delivering efficient, high-quality service and supporting overall operational performance.

Experience: 5 - 10 years

Experience: 2 - 5 years

Proficient in Canva with experience in creating visually compelling marketing materials, branding assets, and digital content. Skilled in applying design principles such as color theory, typography, and layout to produce cohesive and engaging visuals. Adept at developing logos, social media graphics, and promotional materials that enhance brand identity and audience engagement, even under tight deadlines.

Experience: 6 months - 1 year

Experience: 2 - 5 years

Detail-oriented in proofreading with a strong focus on accuracy, clarity, and consistency across documents and reports. Experienced in reviewing high-volume data, administrative files, and client-facing materials to ensure error-free outputs. Adept at identifying discrepancies, correcting formatting and language issues, and maintaining professional standards in all written and documented communications within fast-paced environments.

Experience: 2 - 5 years

Basic Information

Age
26
Gender
Male
Website
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Address
Guinobatan, Albay
Tests Taken
IQ
Score:  112
English
C1(Advanced)
Government ID
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