I have a degree in Bachelor of Arts in Communication. I had the experience of being a communications officer in a prestigious 5-star hotel for almost a year, where I was able to gain excellent customer service skills. Shortly after, I continued my career as an inbound representative in a financial account. Currently, I work as an Operations Supervisor in a Technical support account in the same company. I am now focusing on managing and leading a team of sales and technical support specialists to deliver high and excellent customer assistance. I also handle escalation calls, customer complaints, and feedback. My role includes office works, chat and
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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