Application Support with nearly four years of experience supporting mission-critical
production systems, resolving incidents, and collaborating with cross-functional
teams. Hands-on expertise in B2B integration and enterprise platforms, including ATP
eMES, IBM webMethods Trading Networks, Software AG Designer, and Altova
XMLSpy. Skilled in SQL, ServiceNow, and RPA monitoring, with a strong focus on
operational stability, system reliability, and continuous improvement. Proven ability to
troubleshoot complex issues and ensure high levels of customer satisfaction.
Experience: 2 - 5 years
Manage production database updates, deletions, and monitoring using SQL Server Management Studio.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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