Tier 3 Engineer / IT Manager

Overview

Looking for full-time work (8 hours/day)

at $20.00/hour ($3,520.00/month)

Bachelors degree

Last Active

September 28th, 2023 (443 days ago)

Member Since

November 26th, 2014

Profile Description

Im an IT with 10 years of experience in It industry . Below is my credential

Certificates
ITIL VUpgrade to see actual info: Implementing Microsoft AzureInfrastructure Solutions      70-346 Managing Office 365 Identitiesand Requirements      70-347: Enabling Office 365 Services      AZ-104: Microsoft Azure Administrator      Core Solution of Exchange Server 2013      Advanced Solutions of MicrosoftExchange Server 2013      SC-900 Security Fundamentals      AZ-900 Azure Fundamentals--------------------------------
Kinetic Innovative Staffing - Xcelocloud
April 2023 – Present
SeniorSystem engineer      O365(Exchange Online, SharePoint, Teams, and Intune) administration and support      Azureadministration and management      Strongknowledge of PowerShell scripting      Tenant totenant Migration experience, including the migration of exchange, one drive,and SharePoint using BitTitan      Projectmanagement, including the ability to lead technical projects, plan and executetasks, and manage project budgets      Consultingexperience, including the ability to understand client requirements and provideeffective solutions.      Creationand maintenance of project and troubleshooting documentation.Ultim8OS – 
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BENARM IT
August 2022 – April2023
Tier3 ICT TECH      O365(Exchange Online, SharePoint, Teams, and Intune) administration and support      Azureadministration and management      Strongknowledge of PowerShell scripting      Tenant to tenantMigration experience, including the migration of exchange, one drive, andSharePoint using BitTitan      Projectmanagement, including the ability to lead technical projects, plan and executetasks, and manage project budgets      Consulting experience,including the ability to understand client requirements and provide effectivesolutions.      Creationand maintenance of project and troubleshooting documentation.      Administrationand management of Sophos Central and Sophos XG      VulnerabilityManagement, including the identification and remediation of securityvulnerabilities.
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Technology Elite
April 2022 – August 2022
Senior Cloud Engineer      Expertlymanages Office 365 (Exchange, Intune, SharePoint, OneDrive)      Implementsand manages Barracuda Spam Gateway for clients      Responsiblefor managing successful O365 migrations      Acts asLevel 3 escalation for O365 and Azure related issues      Designs,implements, and reviews Azure infrastructure solutions      Createscomprehensive documentation and guides for users and helpdesk teamsMilestone:      ResolvedIntune issue with Dataphoria Intune      Successfullymigrated FileServer to SharePoint for Dimeo      Developedcustom path checker using PowerShell      MigratedGirvan to OneDrive      Implementedlabeling for 5D ISO      MigratedDuke Hotel to a new tenant      StandardizedBarracuda settings      DeployedPartner Portal CIPP for efficient multi-tenant management      ImplementedNerdio MSP for remote desktop management.
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Your Employee Offshore - Telstra Purple
May 2017 -May 2022Infrastructure Engineer      Manages and provides technical supportfor Microsoft Exchange 2010/2016, Windows, Office 365, and Azure      Resolves mailbox issues related toSMTP, distribution lists, SMTP relay, and mail forwarding in Office 365      Helps customers with mailbox,calendar, group, and OneDrive access      Uses PowerShell to automate repetitiveprocesses      Leads manual fulfillment formainframe, network, and Unix access      Trains new staff in manual fulfillment      Installs and configures Azure VirtualServers      Patches virtual machines using SCCM      Schedules and deploys Microsoftsecurity patches to all supported servers      Conducts daily health checks and mailflow tests to ensure optimal performance of the messaging environment      Monitors virtual machines using SCOM      Creates technical documentation onteam processes, best practices, and standard operating procedures for Exchange      Independently evaluates, implements,and verifies changes and solutions of moderate complexity and risk to meetcustomer needs      Audits maintenance activities      Prepares monthly server uptime reportsMilestones:      Certified Implementing Microsoft AzureInfrastructure Solutions      Automate Maintenance Task      Fixed Calendar Pull Script usingPowerShell.      Automate >SkypeForBusiness Upgrade to see actual info      Created termination script to automatemanual termination of s-accounts in ad      Build sql and scom during therestoration crisisCreated script toautomatically enable users with e3 licenses archiving then sends reports weeklyto the team