Result Oriented Experienced E-commerce Store Assistant Manager with 8 years in streamlining processes and enhancing efficiency, achieving a 10% improvement in productivity, and sales. Excel in supply chain management, order fulfillment, supervised store account Health, sales audit reports, data analysis, marketing, listing, and sourcing techniques. Proven track record of Administrative Support and driving operational excellence and profitability in the field of business.
- Project management with Accountability in 80 -100+ ASC stores.
- Generated a revenue increase of over 10%.
- Increased the number of long-term accounts by 5%.
- Developed strong business relationships with over 100 clients.
- Risk management and store health focus.
- Marketing strategies strictly implemented.
- Ensured deadlines were met by supervising the contractor's task completion and progress.
- Reduced company expenses by monitoring supplier’s invoices to order shipment, and recording payouts.
Highly motivated individual with a "CAN DO" attitude, coachable, and continuous improvement mindset. Eager to apply strategic insight and problem-solving abilities in business marketing campaigns.
Experience: 5 - 10 years
Handled FBA, FBM, and wholesale business models. As a Store Analyst, I have full responsibility for monitoring 80 to 100+ Stores and do the ff: • Store Manager • Order processing • Repricing product • Conduct Store Audit • Inventory management • Update Invoice Tracker • Order tracking and confirm shipment • Product listing & upload leads in Discord • Oversee Stores Account Health / FBA Shipments / Active ASIN / Orders • Communication: Check Slack/Discord/WhatsApp Channels or GC and help address concerns by Clients, CRT, and TeamDo follow up on WhatsApp with the team Warehouse regarding shipments, wrong listings, and out-of-stock issues. - Zenventory issues in Whatsapp • Daily monitoring of all problems across all the stores and coming up with a solution. • Update the daily team report for the store's status. • Prepare weekly sales target reports which are from ASC business reports in all stores and put them in the Weekly tracker report. • Update the monthly tracker report. • Manage the Account Health of the stores • Submit Appeals and case logs for minor issues for ODR, VTR, and all kinds of policy violations. • Answer some buyers' messages and concerns. • Do a product analysis and create removal to return to the Warehouse. • Look over the unshipped orders and shipments status with the tracking issues • Submit a report every Monday to the Audit team for the unfulfilled or unshipped Shipping labels • Check the Sale Sheets for the stores that Completed the target Sales weekly and monthly. • Oversee contractor's performance (including the listing and sales). • Manual repricing for every listing is highly needed to improve sales in every store. - Daily Meetings with CA’s regarding contractor and client store issues.
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