Customer Service Manager / Quality Analyst / Trainer

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 24th, 2024 (83 days ago)

Member Since

November 26th, 2014

Profile Description

1) Taking inbound calls
2) Order Processing
3) Email Response Handling ( outlook )
4) Chat Support ( Bold chat software )
5) Data Encoding
6) Shipment Processing ( FedEx )
7) Amazon orders ( Amazon seller central )
• Amazon Quantity Inventory
• Unfulfillable Inventory via email – Creating cases or create removal order for dispose or order back.
• Handling Customer Damaged / Defective Items in inventory
• Handling Warehouse Damage / Courier Damaged / Distributor Damage Items in inventory
• Handling Suppressed Inventory
• Fix Pricing Error
• Manage Shipments - Submitting cases for reimbursements on Missing shipments
• Checking of Amazon Ranking Category
• Managing Excess / Fixing Inventory Age more than 365
• Handling Amazon PPC
8) Drop Shipping
9) Order management ( Magento )
10) Recruitment
• Sourcing Candidates
• Screening candidates based on the job description
• Contact candidates
• Auditing provider’s file and requirements
• Scheduling Healthcare providers for per diem position.
11) Admin Assistant
• Assisting the Operations Manager in making sure that all registries are Joint
Commission compliant.
• Setting up teaUpgrade to see actual infoetings.
• Updating CEO and VP’s Calendar for meetings and others
• Taking minutes of the meeting
12) Ebay
• Ebay Quantity Inventory
• Managing Ebay Commission sheet for our vendors
• Checking New Vendors and New Listings from existing Vendors
13) Email Marketing
• Creating Detailed log
• Checking stats for the month
• Sending Email Drops
14) Assistant Listing Manager (Real Estate)
• Scheduling Showings
• Verification of Agent and listings on MLS
• Creating documents in Dotloop