I had four years of experience as a Customer Service Representative in Call Center Industry. I also had one year of experience as an Inside Sales Associate for a Real Estate agent. I did cold calling, organized client's schedules for a showing of homes, and made follow-up calls to buyers who needed to submit documents. Currently under training for Social Media Management Other skills that I have: photo editing and video editing using Canva and Invideo, Adobe Premier Pro, and CapCut.
Experience: 2 - 5 years
As a Customer Service Representative, I've honed my skills in effectively communicating with customers to address their needs and concerns. My experience in this role has equipped me with the ability to remain calm and composed even in high-pressure situations. Moreover, I've developed strong interpersonal skills, allowing me to build rapport with customers and create a positive interaction experience. Overall, my experience as a Customer Service Representative has equipped me with the necessary skills and mindset to provide exceptional service and ensure customer satisfaction in every interaction.
Experience: Less than 6 months
I have undergone an intensive training as a Social Media Manager. I learned how to create Facebook and Instagram business pages and linked them together. Moreover, I have profeciency in creating compelling contents such as, Facebook and Instagram posts and Reels. On top of that, I also scheduled posts both on Instagram and Facebook.
Experience: Less than 6 months
Throughout my intensive training with Social Media Academy I have learned to copywrite effeciently.
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