Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

July 23rd, 2026 (yesterday)

Member Since

August 28th, 2021

Profile Description

Professional Summary & Core Strengths
• 5+ years of administrative and operational support experience across Financial Services, Telecommunications, Insurance, and Travel industries
Proficient in English & Filipino (written and verbal)
• Highly trainable, fast learner, adaptable to new tools and work environments
• Strong organizational, documentation, and multi-tasking skills
• Works efficiently both independently and collaboratively
• Excellent time management with a strong sense of responsibility and attention to detail
• Skilled in data entry, record handling, reporting, and case management
• Customer-focused approach with a track record of resolving concerns professionally and efficiently

Virtual Assistant Skills
• Email & Calendar Management
• Administrative Support & Case Handling
• Client Coordination & Communication
• Document Preparation & Reporting
• Customer Service Assistance
• Social Media Management + Basic Graphic Design
• Quality Review/Analysis for accuracy and compliance
Technical Tools & Platforms

• CRM & Management Systems: Shopify, HubSpot, Trello, Asana, Hootsuite
• Productivity Tools: Google Docs, Google Sheets, Gmail
• Office Software: MS Word, Excel, PowerPoint, Outlook
• Familiar with documentation workflows, ticketing systems, & account handling

Career Experience Highlights
• Processed 50+ dispute cases daily with fast turnaround and accurate documentation
• Handled 60+ fraud investigations per shift with 98% compliance accuracy
• Managed 70+ customer support tickets per day for a telecom account
• Ensured 100% claim documentation accuracy handling insurance servicing requests
• Assisted 40+ cruise passengers weekly with travel requirements and booking support