Customer Support & Operations VA | Zendesk | Shopify | Email

Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

BS Hotel and Restaurant Management

Last Active

October 6th, 2025 (261 days ago)

Member Since

November 17th, 2014

Profile Description

I am a reliable and detail-oriented E-Commerce Virtual Assistant with over 10 years of combined experience in customer service, administrative support, and e-commerce operations.
Throughout my career, I have handled email, chat, and order support for Shopify and Amazon stores, ensuring that customers receive prompt, accurate, and friendly service. I’m also experienced in order fulfillment, refund coordination, inventory updates, supplier follow-ups, and SOP documentation.
I’ve worked with global teams using Zendesk, Reamaze, Slack, and Google Workspace, always focusing on clear communication and efficient problem-solving. My goal is to help business owners maintain smooth operations, happy customers, and organized systems — so they can focus on scaling their brands.
- Here’s what I can do for your business:
- E-Commerce Support (Shopify, Amazon, Reamaze, Zendesk)
- Customer Service via Email, Chat, and Social Media
- Order Tracking, Refunds, and Fulfillment Coordination
- Data Entry, Reporting, and CRM Management
- Administrative Support | Calendar and File Management
- SOP Creation and Documentation
- Canva Designs for Basic Marketing Materials or Product Labels
I’m known for being proactive, responsive, and dependable, with a genuine dedication to helping clients succeed. If you’re looking for a long-term tea ---------- mber who takes ownership, communicates clearly, and gets things done, I’m ready to be that person for your business.