VA| Customer Success Manager |Onboarding

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (today)

Member Since

August 23rd, 2021

Profile Description

I bring a comprehensive set of skills and experiences to the table, with a strong background in customer success and virtual assistance. My proficiency in graphic design, technical expertise, and CRM tools, combined with exceptional communication skills, make me a versatile professional ready to tackle any challenge. I thrive in fast-paced environments, consistently delivering exceptional results through a detail-oriented approach and a proactive mindset.
Here are some of the key skills and experiences I offer: 
Strong Customer Success Background• Extensive experience in client relations, customer support, and onboarding, with a proven track record of ensuring customer satisfaction and retention.
Proficiency in Graphic Design• Skilled in Adobe Photoshop, with an eye for aesthetics, capable of creating visually appealing designs for various marketing needs.
Technical Expertise• Proficient in Google Workspace, Microsoft Office, and various social media platforms, allowing me to navigate digital landscapes with ease.  CRM Tools Knowledge• Experienced in using Salesforce, Keap, DisputeFox, Zendesk, Gorgias and HubSpot to streamline processes, manage customer data, and improve overall customer experiences.  Exceptional Communication Skills• Strong interpersonal and communication skills, with the ability to explain complex issues clearly and collaborate effectively with cross-functional teams.  Problem-Solving and Adaptability• Proactive in resolving technical issues and finding solutions, with a flexible approach to adapting to changing priorities and fast-paced environments.  Organized and Detail-Oriented• Highly organized with a focus on detail, consistently prioritizing tasks to meet or exceed expectations and deadlines.  Team Player with Leadership Experience• Experience leading teams and building strong client relationships, with the ability to conduct needs assessments and develop strategic account plans to drive business growth.