Overview
Looking for full-time work (8 hours/day)
at $5.78/hour ($1,120.00/month)
Bachelors Degree
Last Active
January 28th, 2025 (496 days ago)
Member Since
November 12th, 2014
Profile Description
With a Five-year experience in BPO industry, strong data entry skills and In-depth knowledge of computer and hardware, my objective is to provide excellent service to my clients.
Services Offered:
Data entry
• MS Office Programs ( Word, Excel, Powerpoint, Publisher)
• Quickboos POS Entry of Products
• Update records and information in the database
Support:
• Chat Support - Technical and CS
• Email support - Technical and CS
• Phone Support - Technical and CS
Administrative Task
• Email Management/Filtering
• Setting up Email Autoresponders
• Booking appointments with clients
• Following up with clients/customers
• Receptionist duties (answering occasional calls)
• Calendar Management
• File Management (organizing files using Dropbox, google drive, converting files )
• Database building (eg. updating email or contact lists on your CRM)
• Research newsletters or others
• Transcription (transcribing voicemail, video or audio, podcasts etc.)
• Creating basic reports (reports on weekly tasks, deliverables, sales)
• Preparing Slideshows (Powerpoint Presentations)
• Manage and update Social Media Accounts
• Publish posts on your Blog (content you provided)
• Filter and reply to comments on your blog
les
Top Skills
Customer Support
Experience: 10+ years
With over a decade of experience in customer support services, I have successfully handled diverse responsibilities including billing, technical support, and customer retention. My commitment to delivering exceptional service and resolving issues effectively aligns seamlessly with the values of your organization.
Customer Support » Chat Support
Experience: 5 - 10 years
Accounting » Accounts Receivable » Billing
Experience: Less than 6 months
With a comprehensive background in billing support, handling customer inquiries about bills, account receivables, and collections, I bring over a decade of experience to the table. Moreover, I am proud to highlight my HIPAA training and compliance, ensuring that sensitive customer information is handled with the utmost confidentiality and in accordance with regulations. This commitment to data security aligns seamlessly with the values upheld by one of the company I worked with
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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