Virtual Assistant/DELL Certified Technical Support

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

College Undergraduate

Last Active

May 31st, 2023 (563 days ago)

Member Since

November 12th, 2014

Profile Description

After 7 years of Technical and Customer Service Support experience in the BPO industry, I am now aspiring to take my knowledge and skills to a higher level by venturing the online world. I'm an ALL-IN-ONE PACKAGE: Technical Support/ Virtual Assistant/ Customer Service/ Data Researcher. You'll never go wrong with me.
TECHNICAL SKILLS:
• MS Windows XP, Vista, Windows 7 & 8 installation, operation and troubleshooting
• Microsoft Office Installation, troubleshooting and basic operation
• Good understanding of TCP/IP based networks
• Effectively manage issues through multiple forms of inbound requests such as queue calls (Phone), e-mails, web forms, or client tracking databases whichever is necessary.
• Troubleshoot customer PCs to diagnose and repair problems: Windows XP, Vista, 7 and 8 Platforms to the registry level, home networks (wired and wireless) and other networking technologies.
• Setup and configrue all peripheral equipments, printers.
• Identify and remove Malware and Viruses.
• Research and apply latest solution strategies to repair PCs.
GENERAL SKILLS: I am a fast learner, very dependable, organized and has a keen eye for detail, all of which should make me an ideal candidate for this opening.
• Excellent command of the English language
• Excellent communication and interpersonal skills
• Innovative and results-oriented
• A team player and willing to work in a fast—paced, dynamic environment
• Strong desire to exceed personal standards
• Able and willing to assist co-workers, supervisors, and clients in an enthusiastic and optimistic manner
Let me be part of your team and your expectations will be exceeded! :)