Experienced Customer Care Specialists/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Associate in Hotel and Restaurant Management

Last Active

March 28th, 2024 (40 days ago)

Member Since

November 12th, 2014

Profile Description

Hi, I am Upgrade to see actual info. I've been in the call center industry for almost 3 years as an inbound customer service representative. My task is to help customers book hotel rooms, request, inquiries, and resolve customer complaints about their stay.

Below are my additional experiences and skills:
   • Real Estate Cold Calling
   • Inbound Order Taking
   • Email Support
   • Lead Generation (Facebook Outreach)

I am skilled in verbal and written communication, client & partner relationship management, high-touch customer service, attention to detail & organization, self-sufficient & proactive, client & partner hospitality, professional public speaking & presentation experience, and the ability to successfully train others. I have encountered different customers and managed to deal with all inquiries, concerns, requests, and complaints.

I am confident and excited to be part of a company to enhance my skills and knowledge. I believe in continuous learning and am not afraid to do new things that will help upscale my skills.