Customer Care Specialists/Virtual Assistant

Verified

Overview

Looking for full-time work (8 hours/day)

at $7.20/hour ($1,267.20/month)

Associate in Hotel and Restaurant Management

Last Active

December 3rd, 2024 (10 days ago)

Member Since

November 12th, 2014

Profile Description

I have 5 years of experience in customer service, where I’ve developed a passion for helping people. I believe that every interaction is an opportunity to make someone’s day better!
I pride myself on my communication skills. I’m an active listener, which helps me understand customer needs clearly. Whether it’s resolving an issue or providing information. I aim to create a positive experience every time.
Below are my additional experiences and skills:
• Real Estate Cold Calling
• Inbound Order Taking
• Email Support
• Lead Generation (Facebook Outreach)
• Web Research

Tools:
• Canva
• Google Suite
• Call Tools
• Slack
• CRM's

I am skilled in verbal and written communication, client & partner relationship management, high-touch customer service, attention to detail & organization, self-sufficiency & proactive, and client & partner hospitality. I have encountered different customers and managed to deal with all inquiries, concerns, requests, and complaints.

I am confident and excited to be part of a company to enhance my skills and knowledge. I believe in continuous learning and am not afraid to do new things that will help upscale my skills.