Freelance Virtual Assistant

Familiar with providing assistance on customers' concern, questions and inquiries through email communication. Also, knowledgeable with email etiquette.

Prior to my job as an office and virtual assistant, the proficiency level I have for this skill is Expert. I commonly used Microsoft Excel for recording business sales and expenses. Other than that, making data entries from web scraping and information listing using its features.

Prior to my job as an office assistant/secretary, the proficiency level I have for this skill is Expert. Commonly, the task I am assigned for is to type and format documents using this application with the help of exploring and researching its features.

Acquired this skill through creating sample content for an existing product to hone and learn more knowledge about graphic designing. The application used for this skill is Canva.

Prior to my experience as a virtual assistant, I also have been doing customer support tasks, mainly email and chat support. I am responsible in attending to customer's concern and inquiries.

Handling and managing emails by creating and receiving is one of my tasks as an office assistant/secretary. Commonly, the application I used for this skill is Gmail.

Has fundamental knowledge regarding this skill as I am familiar with web scraping and data inputs using Microsoft Excel and/or Google sheets.

Prior to my job as a virtual assistant, I am knowledgeable with using Hubspot for customer relationship management. I was able to gather client's information, neat and orderly, as well as tracking all the activities I made with the clients, able to set notes for them, and assigning tasks to my co-workers.

Prior to my experience as a cashier in the food service industry, I am responsible in attending to guests and take their orders, inquiries and/or concerns through phone calls and text messages.

I do have basic skills using Microsoft PowerPoint, mainly for simple office and school presentations.

Prior to my experience as a virtual assistant, I was able to do campaign launching tasks using online mailing services by setting up the list of recipients, flyer templates and payments.