Location: 41-2 Fatima Village, Bajada, Davao City
Contact:
Professional Summary:Experienced professional with a diverse background in office administration, freelance artistry, layout design, market research, and customer support. Proven ability to handle various tasks efficiently, deliver high-quality creative outputs, and assist customers with technical concerns. Excellent communication skills and proficiency in software like Microsoft Excel, Adobe Photoshop, and Illustrator.Professional Experience:Student Assistant
University of Mindanao-College of Engineering, Davao City
Timeless Paper Ideas, Matina Davao City
Dynata Global, Matina Aplaya
VXI, Davao Finance Center
In my role as a part time social media designer, I create captivating posters and ads for a Kpop girl group managed by a single Twitter page. Leveraging Photoshop and Adobe Illustrator, I craft visually stunning graphics that showcase the group's personality and appeal to their fan base, contributing to their online presence and engagement.
Experience: 6 months - 1 year
Chat Support Specialist for Xbox, my role revolves around providing timely and effective assistance to gamers encountering various issues related to their Xbox experience. I am the frontline support, engaging with users via chat to troubleshoot technical problems, resolve account-related inquiries, and offer guidance on navigating their Xbox console, or Pc, or even their website, just depends on their concern. Whether it's troubleshooting hardware glitches, assisting with software updates, or addressing billing concerns, my primary objective is to ensure a smooth and enjoyable gaming experience for every user. With my expertise in Xbox systems and a passion for gaming, I'll play a pivotal role in enhancing customer satisfaction and fostering a positive community environment within the Xbox network.
Experience: 1 - 2 years
I was as a School Assistant at the university for 2 years, a key responsibility was managing incoming and outgoing communication, whether it was from students, staff, or professors. This included not only letters but also various items and packages. To streamline this process and ensure efficiency, I utilized Excel to maintain detailed records of all incoming and outgoing correspondence.
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