Administrative Support | General VA | Event Management

Overview

Looking for full-time work (8 hours/day)

at $4.73/hour ($912.00/month)

Associates degree

Last Active

June 27th, 2026 (11 days ago)

Member Since

August 12th, 2021

Profile Description

With over a decade of experience across customer support, event planning, learning systems administration, and quality assurance, I’ve built a strong foundation in operational execution, cross-functional coordination, and user support.
I started my career in customer service, handling high volumes of email communication, resolving customer concerns, and conducting fraud investigations with a focus on accuracy and client trust.
I later transitioned into event and meeting planning for pharmaceutical clients—coordinating logistics, securing venues, managing budgets, and reviewing and signing third-party contracts. I also led the setup and delivery of virtual meetings and webinars using Zoom, Microsoft Teams, and WebEx, ensuring smooth technical execution and attendee engagement.
As a Learning Management System (LMS) administrator, I supported project managers by scheduling training sessions, registering participants, and assisting learners throughout their training and eLearning journey—troubleshooting platform issues and ensuring seamless user experiences.
Most recently, I served as a Quality Auditor, responsible for reviewing programs under strict compliance checkpoints, identifying discrepancies, and ensuring alignment with business rules and process standards.
No matter the role, I bring a problem-solving mindset, a commitment to detail, and a strong drive to support both internal teams and external clients with excellence and consistency.