Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 1st, 2024 (2 days ago)

Member Since

August 12th, 2021

Profile Description

I have extensive experience as a Personal Assistant, specifically as part of a team of financial advisors for the past 4 years. Initially, I worked onsite for a year until the pandemic hit, at which point we transitioned to a work-from-home setup. During the past 3 years, I have excelled as a virtual assistant. One of my primary responsibilities is addressing financial advisors' and clients' inquiries through social media platforms. Additionally, I am proficient in creating and monitoring reports using Google Drive. I manage their email accounts, ensure they receive timely updates, and handle various administrative tasks. By taking care of all clerical and administrative duties for the team of 9 financial advisors, I enable them to focus on sales and revenue generation. Moreover, I have gained valuable experience in customer service through my current role as a customer service representative for the largest network provider in the US. In this off-shore position, I assist customers over the phone, promptly addressing their concerns and ensuring swift resolution of any issues they may have. I am committed to going beyond mere troubleshooting by identifying and addressing underlying problems to provide comprehensive solutions. My ultimate goal is to leave customers feeling happy, satisfied, and confident in the services they have received