Amashirley
12yrs handling US clients/Insurance/Ecommerce/Billing/CSR/VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.73/hour ($909.09/month)
Associate Degree
Graduated in Computer Science
Last Active
June 28th, 2026 (yesterday)
Member Since
August 11th, 2021
Profile Description
12 Years of experience handling US clients for Client Support – Extensive experiences handling calls,
Admin task, issuing cancellation notice, Document preparation
Scheduling
Recruitment & HR Experience – 3 years as a recruitment officer, successfully hiring and onboarding top talent.
Sales & Account Coordination – Proven ability to drive revenue growth and manage client relationships effectively.
Technical & Creative Skills – Proficient in Canva, Photoshop, and business communication, adding both analytical and creative value.
Process Improvement & Problem-Solving – Skilled in streamlining workflows to enhance efficiency and customer satisfaction.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Responded to customer emails per day, ensuring timely and accurate resolutions. Provided professional and empathetic responses, improving customer satisfaction and retention.
Office and Administration » Email Management
Experience: 10+ years
Experienced in handling high-volume email correspondence with efficiency and accuracy, providing timely and professional responses to client inquiries. Skilled in organizing inboxes, prioritizing messages, and maintaining clear communication across departments to ensure excellent customer service and operational support.
Customer Support » Customer Service
Experience: 10+ years
Experienced in providing excellent customer service through inbound and outbound calls, resolving client concerns efficiently, and maintaining a professional and friendly communication style to ensure customer satisfaction.
Other Skills
Human Resources
Experience: 2 - 5 years
With 3 years of experience in Recruitment and HR Team.
Real Estate » Appointment Setting
Experience: 5 - 10 years
Experienced in setting appointments for U.S. clients in the business insurance industry, ensuring accurate scheduling, clear communication, and timely follow-ups to support client needs and streamline the sales or audit process for 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Proficient in Microsoft Excel with experience in data entry, spreadsheet management, and using formulas and functions to organize and analyze information efficiently.
Office and Administration » Data Entry
Experience: 5 - 10 years
Skilled in accurate and efficient data entry with strong attention to detail. Experienced in managing large volumes of information, maintaining data integrity, and using various tools and systems to support administrative and operational tasks
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cavite
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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