I am a dedicated and detail-oriented professional from Muntinlupa City, Philippines, with extensive experience in customer service, administration, and client support. I possess a strong passion for organization, operational efficiency, and providing exceptional assistance to clients and colleagues.
My professional journey began as a Healthcare Associate at Alorica Incorporation, assisting U.S. clients with their healthcare inquiries and needs with accuracy and professionalism. I then transitioned to the travel industry as a Travel Agent at WNS Global Services, leveraging systems such as GDS Sabre, Agoda, and Expedia to manage and coordinate seamless travel arrangements for clients.
Most recently, I served as an Administrator at Hearts & Minds Therapy Center, where I supported clients with special needs and oversaw a wide range of administrative and operational responsibilities, including financial management, appointment scheduling, file organization, and social media oversight.
Following my tenure at Hearts & Minds, I managed our family business, a pop-up coffee shop, overseeing day-to-day operations, customer service, and business development. I later expanded my administrative expertise by becoming a full-time Administrator for a Thailand-based live selling business, managing operations, coordinating logistics, and ensuring smooth business processes across international platforms.
Outside of work, I maintain an active lifestyle through swimming and hiking, while also enjoying strategic engagement through video gaming.
I am committed to leveraging my organizational, administrative, and client-focused skills to deliver meaningful contributions and drive operational success for the organizations I serve.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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