Hey there,
You've come to the right profile!
I've been in the Customer Service industry for a little over 12 years specializing in Customer Experience Management, Know-Your-Customer verification processes, and Data and Risk Management.
In addition, I am also currently working as a freelance Content and Copy Writer with knowledge in SEO.
- Proven C2 (Advanced/Mastery) level of the written English for your perfectly-written copy and contents
- Excellent communication skills
- Social Media Management
- Content Optimization with the use of keywords and various SEO tools
- Chat customer service handling
- Keen eye for details
- Quick learner
- Great multi-tasking skills
- Typing speed of 90wpm with 100 accuracy
- Familiarity with the following software:
- MS Office Suite,
- Google Suite
- Adobe Photoshop
- Canva
- Hootsuite
- Slack, Zoom, Google Meet, Webex
- Salesforce
- LivePerson
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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