Experienced Spanish and English Virtual Assistant | CSR

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 26th, 2024 (4 days ago)

Member Since

August 7th, 2021

Profile Description

Hello, and welcome to my profile!Are you looking for a reliable and friendly Bilingual Customer Support Representative for your business? Look no further!
I am an experienced customer support specialist with a passion for helping customers find solutions to their problems. I have excellent communication skills and a knack for making customers feel heard and valued. Whether answering questions, troubleshooting issues, or resolving complaints, I am confident in my ability to provide top-notch service that will keep your customers happy and returning for more.
In addition to my customer service skills, I am highly organized and efficient. I am comfortable working in a fast-paced environment and can handle multiple tasks simultaneously while maintaining high accuracy and attention to detail. I am also comfortable working with various software tools and platforms, so I can quickly adapt to your company's preferred systems.
I specialize in providing exceptional customer service and can help you with the following:
•Phone and Chat Support: I am proficient in handling customer inquiries, complaints, and feedback through various communication channels.
•Phone call Management: I am experienced in managing and responding to high volumes of calls promptly and professionally.
•Research: I can assist with research projects to help you make informed business decisions.
•Technical Skills: I am proficient in various software programs and platforms, including Microsoft Office, Google Suite, and CRM systems.
If you're looking for a customer support representative who will go above and beyond to ensure your customers are satisfied, look no further. Let's chat about how I can help your business thrive.