General Virtual Assistant | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Bachelors degree

Last Active

May 2nd, 2024 (3 days ago)

Member Since

August 6th, 2021

Profile Description

I have a passion for customer service and have over 5-years of experience. I am a Registered Nurse. I have undergone certification training as a Medical Virtual Assistant and Medical Billing. I am an expert in building rapport with customers/patients and providing quality service. Resolving simple and complex issues and providing technical assistance. I also have experience in handling billing, disputes, and refunds. 

I can be your overall Medical Virtual Assistant. I am organized, keen to detail, hardworking, solution-oriented, committed, self-motivated, trustworthy, resourceful, punctual, tech-savvy, and a fast learner. 

I pride myself on being extremely professional and aim always to deliver a job well done.

Let's connect!

Here's what I can do for you (Hard Skills):
- Medical Billing
- Appointment Setting
- Insurance Verification
- Data Entry
- Data Management
- Calendar Management 
- Email Management
- Excel Dashboard
- Google Data Studio Dashboard
- Customer Support (Email & Chat)
- Technical Support
- Web Research
- 55 WPM 97?curacy

Applications, Tools, and Websites I use: 
- Practice Fusion (EHR/EMR)
- Microsoft Office (Excel, Word, PowerPoint)
- Google Apps / GSuite (Google Sheets, Google Docs, Google Forms, Google Drive)
- Management System (Trello, Asana, AirTable)
- Emailing System (Gmail, Slack, Office 365) 
- WordPress 
- Canva
- Facebook, Instagram
- Email Marketing (GetResponse, ActiveCampaign)

I look forward to working with you to prove my skills in your business/company.