Sharine

Graphic Designer | Virtual Assistant

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Overview

Looking for part-time work (2 hours/day)

at $5.00/hour ($220.00/month)

Bachelor's Degree

Last Active

March 28th, 2024 (yesterday)

Member Since

October 25th, 2014

Profile Description

Hello there!
 
Are you looking for a ROCKSTAR CUSTOMER SERVICE REPRESENTATIVE? Or the BEST PERSONAL/ADMIN ASSISTANT?
 
Worry no more because I am here to help you. My name is Upgrade to see actual info Upgrade to see actual info, an experienced CUSTOMER SUPPORT SPECIALISTS, VIRTUAL ASSISTANT, and GRAPHIC DESIGNER. I have been in the customer service industry for over 8 years. I can help you assist your customers in different communication methods such as ticket management, emails, phone, and live chat. My experience was furnished in working with BPOs companies and bringing my profession at home where I answer calls, emails, and chats for my online clients. You can teach me every nook and cranny of your account process and about your Upgrade to see actual info return, I will be glad to deliver an excellent service that will keep your clients coming back for your business.
 
Being a Rockstar Admin Support, it is always my delight to hear that the customers are happy and Upgrade to see actual info order to create a lasting impression with the customers, I ensure to be attentive and properly address their concerns. Being professional in dealing with various clients is my top priority. That's the reason why I never stop learning new skills and why I would love to work closely with my seniors and colleagues. 
 
As an expert in my field, I possess the following skills to gain the trust of my employer. I can multi-task and manage my time well. I can quickly grasp and willing to learn new things. I can work under less supervision and maximize utilizing the available resources to expand my knowledge about a subject. I am an efficient, effective, and reliable worker. I am a proactive and expert communicator with excellent English communication skills both written and Upgrade to see actual info addition, I am also attentive and very particular in detail to avoid mistakes and repetitive work.
 
I am also proud to say that I have been consistent in achieving CSAT (Customer Satisfaction) metric in every company I worked with. Similarly, I was promoted as a Subject Matter Expert in my last job because I have been regularly hitting the target without attendance issues. I persevere to achieve my goals and to help the business grow.
 
I can also be your BEST PERSONAL ASSISTANT. I can help your business grow and become more successful by managing strenuous small administrative tasks. I can help you complete the simultaneous administrative tasks so you can focus more on managing the business. I am a tech-savvy person that can help you with data entry, file management, reporting, online research,  managing calendars, graphics, and photo editing. 
 
Here are some of the tools which I am good at Adobe Photoshop, Google Calendar and Google Drive (Google Docs, Google Sheet, Google Slides); Microsoft Office (Word, Excel, Powerpoint); Social Media (Facebook, Instagram, Youtube, Pinterest); Emails (Yahoo Mail, Gmail, Webmail, Zendesk, and Thunderbird); Communication (Tawk.to, Avochato, Whatsapp, Hangouts, Skype, Slack, Ring Central, Nextiva and WebPhone).
I hope that you find my experience and skills suitable for your job opening. I am looking forward to hearing from you soon.
 
Best Regards,
Upgrade to see actual info

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Having dedicated years to chat support, I've refined my skills to meet the diverse needs of customers. Combining my psychology background with practical experience, I approach each interaction with a flexible mindset, ready to adapt to the unique preferences and requirements of every individual. My goal is to provide exceptional assistance tailored to each customer, whether it's through empathetic listening or efficient problem-solving.

Customer Support » Sales Support » Lead Generation

Experience: 5 - 10 years

As a dedicated researcher specializing in lead generation for small businesses, I meticulously scout potential clients using a combination of manual research techniques and LinkedIn. Whether it's delving into niche markets or identifying key decision-makers, I leave no stone unturned to find promising leads. Once I've compiled a list of prospects, I don't stop there. I proactively reach out and communicate with them to verify contact details, ensuring that we establish and maintain active connections. My goal is simple: to provide small businesses with a steady stream of quality leads, fostering growth and success.

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Design » Adobe » Illustrator

Experience: 5 - 10 years

I've enjoyed playing around with vector art and making GIFs using Adobe software. It's something I do for fun, but it's also turned into a way for me to help out clients with their businesses. I'm happy to use my skills to create visuals that make a difference.

Office and Administration » Data Analytics

Experience: 5 - 10 years

Having served as a metric associate and quality assurance analyst, I've gained valuable experience in data analytics. Whether it's through manual methods in Excel or using data analytic systems, I've learned how to handle data effectively. Understanding the importance of attention to detail, I strive to ensure accuracy in every analysis. My background allows me to work with various datasets, aiming to provide reliable insights for informed decision-making.

Website Builder » Wordpress

Experience: 6 months - 1 year

I enjoy tinkering with WordPress websites as a hobby, and I've had the opportunity to help a friend update sites for his clients. I've also worked on WordPress projects for my own clients, doing my best to meet their needs and make their websites look great.

Office and Administration » Research » Scientific Research

Experience: 1 - 2 years

As a BS-Psychology graduate and licensed psychometrician, I bring a solid understanding of human behavior and statistics to the table. With experience in conducting research and analyzing data, I'm skilled at uncovering insights that can drive meaningful change. Currently working as a psychometrician, I'm eager to collaborate with researchers to apply my expertise and contribute to impactful studies.

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
DISC
Dominance: 22%
Influence: 20%
Steadiness: 38%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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